Back to hotel info

Very good 7.7
Based on 7908 reviews

Recent customer comments

Filter by traveler type
Very good

based on 7908 reviews
  • Cleanliness 7.3
  • Facilities 7.0
  • Location 8.9
  • Room Comfort/Standard 7.5
  • Service 7.5
  • Value for money 7.5
  • Food/Dining 7.3

max K. from New Zealand
Solo travelers
Stayed one night in March 2015
great area. front counter personal nice
have stayed grand diamond suites many times. the building needs a revamp. the cost has increased over time but in the years the carpet has not been replaced. the elevators are tired just like the building. breakfast is just average. it needs a clean broom.
Reviewed March 04, 2015

Govind P. from Malaysia
Stayed 2 nights in March 2015
Definitely 3 stars at most(and I'm being generous)
Location is central for shopping..there's a 24hr supermarket just below..Starbucks located on ground floor near entrance
Stayed there 2 nights..decor is old and needs refurbishing/renovation..felt it was overpriced for a hotel which claims itself to be 4star..when in actual fact it's more a 2.5 -3 star at most. Location wise perfect for shoppers as shops are walking distance. Room and bed was fairly comfortable and clean..make sure to get a room on higher level and not facing the Main Street to avoid the noise..totally just felt that it was house dining available with room service but is pricey
Reviewed March 04, 2015

Naseem I. from Maldives
Families with young children
Stayed 3 nights in February 2015
It's not so bad
Location nd Starbucks
Reviewed March 03, 2015

Cheryl C. from Singapore
Families with young children
Stayed 4 nights in February 2015
Very good location but old furnishing
Location, convenient, assessible
Reviewed March 03, 2015

Huey L. from Malaysia
Business travelers
Stayed 2 nights in September 2014
Good Location for Shopping
The location is strategy, staff is courtesy and room is clean
The location is strategy, jus beside platinium wholesale market and it is worth to stay.
Reviewed March 03, 2015

Joanne T. from Singapore
Stayed one night in February 2015
easily accessible
clean, accessible to shopping and big rooms
everything was good. make a last minute change of date and hotel had even agreed to refund. really appreciate and would stay in Grand Diamond again.
Reviewed March 02, 2015

Yem C. from Malaysia
Families with older children
Stayed 3 nights in February 2015
room and siting hall. location very good.
Room clean. Very cold Aircon. Easy access to anything. Modern hotel.
My stay are fine and will revisit the hotel for next trip.
Reviewed March 01, 2015

Jovail O. from Singapore
Stayed 3 nights in September 2012
value for money
Reviewed March 01, 2015

faith L. from Singapore
Stayed 2 nights in February 2015
oldie but goodie
location, spacious room, great breakfast
3Rd time here with no regrets. Though pricier than most boutique hotels that are scattered abundantly in the pratunam area, nothing beats the accommodating service and homely comfort of this grand dame. Who cares if the rooms are showing signs of wear? After a long day out in the beating sun comfort is all i seek when i return and sheer comfort is what grand diamond offers.
Reviewed March 01, 2015

Choon H. from Malaysia
Stayed 2 nights in February 2015
Great Location but Rude Staffs & Old Hotel
3D2N mid-Feb 2015: overall was bearable but rooms old, mattress was lumpy, hot shower was faulty, wifi slow, door key-card faulty and staff were rude when questioned
Reviewed February 28, 2015