arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

2015
Very good 7.7
Based on 7881 reviews

Recent customer comments

Filter by traveler type
Very good



based on 7879 reviews
  • Hotel Condition/Cleanliness 7.3
  • Facilities 6.9
  • Location 8.9
  • Room Comfort/Standard 7.5
  • Service 7.5
  • Value for Money 7.5
  • Food/Dining 7.3

Ong L.
Singapore
September 01, 2014
BEST LOCATION
LOCATION - beside platinum mall & directly opposite Soi 19 famous wanton mee and pratunam market. FREE WIFI - free for 2 devices, strong connection. SPACIOUS ROOMS - with separate living room
LOCATION was fantastic, connects to Platinum Mall with a bridge, wonderful for rainy days. We went back to room to unload once our bags are full. Across the road is the famous Soi 19 Wanton mee, & the pratunam market. SPACIOUS ROOM comes with a separate living room with a 2 seater couch and a 2 seater dining table, big and cold fridge. Rooms are slightly older compared to Glow but still very well maintain and most imptly its clean. Have stayed in Baiyoke Sky, Glow, Center Point & Novotel, but still feel Grand Diamond is the most worth it, taking the price and location into consideration. Staffs can converse in english and are friendly. Most important thing we like about the hotel is you get to extend your stay on hourly charge, junior suites are at 200baht per hour, that is good as our flight was 1730hrs and we paid for a 2hr extension as we wanted a nice shower before we take the taxi to the airport. Grand Diamond will definitely be my 1st choice when i go back to BKK next year.

Karen W.
Singapore
September 01, 2014
Location
Location, location and location
Good

Jennifer L.
Singapore
September 01, 2014
Bad experience n disappointed
The staff were rude. Service poor . Hotel run down . Up keep poor.

Tony T.
Singapore
September 01, 2014
Good location, Good cleaniess
Location, Cleaniess and near shopping mall
Overall the bellboys are friendly and will help you to get a taxi during peak hours. Rooms are nice and clean (carpet was abit old but still clean). Walking distance to Platinum Mall for more shopping! Evening time, you will see lots of street food vendors just outside the hotels..

Adam H.
Maldives
August 30, 2014
Great location
Location, clean rooms,
Exellent!!

lucas C.
Singapore
August 30, 2014
staff unfriendly.
location good

Francis F.
Philippines
August 30, 2014
Our home in Bangkok
Location, comfortable rooms, 24 hour convenience store within the hotel
Happy with the easy access to the 24 hour convenience store..plus, there's Subway in the same building! Brought our parents with us and we're all going back to satay in this hotel

Francis F.
Philippines
August 30, 2014
We keep coming back!
Location, comfort
Pleasant stay as usual..near shopping areas, walking distance to the malls

Tan T.
Singapore
August 29, 2014
Good
Location

Soek T.
Singapore
August 29, 2014
Fantastic location
Location, price and size of hotel room
It is situated right beside Platinum Mall. Hotel staff was pleasant and polite. Hotel cleanliness is good.