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2015
Very good 7.7
Based on 7919 reviews

Recent customer comments

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Very good



based on 7919 reviews
  • Cleanliness 7.3
  • Facilities 6.9
  • Location 8.9
  • Room Comfort/Standard 7.5
  • Service 7.5
  • Value for money 7.5
  • Food/Dining 7.3

CHENG L.
Singapore
December 31, 2013
not pleased at all
good location
1st the room didn't come together with the queen and king bed as stated in the website. 2nd the water heater was spoilt, water either too hot or too cold and the receptionist keep insisting we don't know how to use the tap.( even small kids know how to use the tap)

YongMing L.
Singapore
December 30, 2013
It was a pleasant stay in a conveniently location.
Good location, close to many eateries and shopping areas.
The hotel staffs were not helpful; we asked them to help us make a phone call to arrange for a reservation and they told us that they would not only charge us for it, but also would not help us speak (they wanted us to speak over the phone directly). We thought that it would be better for them to help us make the reservation since we were not conversant in Thai. Not sure whether its the hotel policy, if so, it needs to be changed. Apart from the unhelpful staffs at the front desk, our stay was pleasant. Staffs attended to us promptly whenever we requested for items to be delivered to our rooms.

Melody Y.
Singapore
December 29, 2013
Excellent location but service is not great
Location
The hotel is situated right next to Platinum mall and is very near MBK, which is great if you would like to spend some time shopping in the malls. However, we had to request to change room as the first room that was given to us on 15th floor was not very clean.

tricia L.
Singapore
December 29, 2013
A fun stay at Grand Diamond, as usual!
Attentive staff, good location and it is right next to the wholesale mall!
Staff were polite and attentive. They made sure we had what we requested for.

how H.
Malaysia
December 29, 2013
good
shopping,relex,good
location very good,and the room is very big,very relex,near shopping center,suit for relex

Tracy N.
Singapore
December 29, 2013
Wonderful experience.
Excellent location which is just beside Platinum Mall. Value for money.

Abdul Y.
Maldives
December 28, 2013
Quite stay at a reasonable price.
Staff, location, rooms

ching C.
Malaysia
December 28, 2013
nice hotel
got a nice view

michael N.
United States
December 28, 2013
My Go-To Hotel!
Room Comfort, Awesome Breakfast Buffet, Nice Pool
Have stayed here many many times. Rarely ever a disappointment. Great location, Awesome breakfast buffet and reasonably priced. Will stay here every time I am in BKK.

Sin C.
Malaysia
December 27, 2013
The hotel room is old
Shopping, spa
The hotel lobby is messy as they mixed wth shopping area, room is bit but fitting all very old, bed is not comfortable n air-con don't work well