arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Very good 7.7
Based on 7886 reviews

Verified traveler reviews

Filter by traveler type
Very good

based on 7886 reviews
  • Hotel Condition/Cleanliness 7.3
  • Facilities 7.0
  • Location 8.9
  • Room Comfort/Standard 7.5
  • Service 7.5
  • Value for Money 7.5
  • Food/Dining 7.3

Ajay A.
April 05, 2016
Location, VFM, Rooms
Excellent location ! Great Suite Rooms, lots of room ! Great value for money !

Tram M.
April 05, 2016
Conveniently located but awful service
Pros: -Central location that is only 5 mins walk from major shopping malls -Cheap, pretty good breakfast, big pool Cons: -Lamb was broken so I had to sleep with lights directly in my eyes, toilet flush wasn't working intermittently, phone wasn't working. Told the staff but nothing was done. -Terrible front desk service. To be fair, half of the people working there were friendly and helpful while the other half were rude and unreliable. Will I stay here again? Probably not, terrible service ruins my holiday. If they are reclassified as budget and charge half the price of what it is now, I'll probably stay again.

Anna C.
April 04, 2016
Super good location!
Right next to Platinum mall, strong wifi in rooms and lobby. Just that the shower temperature is hard to adjust - either too cold or too hot

lynnette T.
April 04, 2016
Good location, good price

April 02, 2016
Good value
Value for money with promotion though room is a bit on the old side.

rendy Y.
April 02, 2016
not bad
not bad

ibrahim R.
April 01, 2016
Room and lift
I booked a room with city view but was given the opposite on a smoking floor. The lift was really agitating. Has to change the entry card twice or thrice daily.

Mee L.
April 01, 2016
Good location, old hotel
In overall, we are quite satisfied with the service. As a fashion retailer, grand diamond suites hotel definitely a good choice of stay as the wholesale market is just

caroline T.
April 01, 2016
good location
clean and spacious room

Nurhafizah I.
March 30, 2016
To renovate the rooms