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Very good 7.2
Based on 5219 reviews

Recent customer comments

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Very good



based on 5219 reviews
  • Cleanliness 7.0
  • Facilities 6.3
  • Location 8.3
  • Room Comfort/Standard 7.1
  • Service 7.1
  • Value for money 7.1
  • Food/Dining 6.8
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Sri P.
Indonesia
July 14, 2016
clean room,good location n nice breakfast
Will be back to stay @Grand President for next trip

Wade R.
Canada
July 14, 2016
Smelly smoky rooms
Bad smelling rooms

fahim A.
Bangladesh
July 14, 2016
Most disappointing stay ever!!!
This will be my 10th or 12th stay in this hotel and each time the level of service has gone from bad to worse. I have never met some of the staff to be so rude to customers including myself - starting with the receptionist who would reply back saying "So?" to statements like "i would like to check out". Concierge would look other way when telling them to take the luggage to the room unless they are tipped first. The general feeling of the hotel management is "if you dont like the hotel or service just F***k off". The rooms the dirty, toilets are smelly, telephone sets are old and done work; television reception is blurry and over all experience was very poor this time.

Brent W.
Canada
July 14, 2016
Level of service by concierge
The people manning the concierge desk could be more helpful, and also greet the guests.

Simon D.
United Kingdom
July 13, 2016
Disappointed
My advice is do not stay in Tower 3. The room was small, dated and smelly. Upon checking in to th room I immediately noticed a strong chemical type smell. It was giving me a headache, so I called reception who said they would send someone. No one came. I went out side to get fresh air. Much later the smell was less noticeable. The was a problem with the shower water temperature. It would constantly change from hot to cold to warm every 30 seconds. Really useless. The room was generally quite dark, without much natural light and the fittings, furniture were old and chipped. At breakfast there is one small room with about 30 tables for a hotel with 3 towers. very crowded. All in all a total disappointment. I will not return.

Douglas M.
United States
July 13, 2016
Needs renovation. But great location
I've stayed here before so I knew what to expect. Rooms are old but are fair enough. Gym is old as well. Swimming pools are nice and location is great. If you're not picky and want to stay in this area it's a good choice if it's cheap

Abigail C.
United States
July 12, 2016
Great location, good facilities
We enjoyed our stay. At one point maintence was painting and our room smelled badly of fumes. The manager came and moved us into a lovely suite down the hall for our unconvinced. I was impressed by this level of customer service.

PerOve H.
Sweden
July 12, 2016
Excellent hotell
Nice room, good comfort bed, not so good Wifi

hyung K.
South Korea
July 12, 2016
Thanks for your hotel service
ALL SERVICE IS GOOD FOR BUSINESS MAN

Muhammad R.
Pakistan
July 11, 2016
very nice hotel
Best for night market and night life