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Very good 7.2
Based on 5170 reviews

Recent customer comments

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Very good

based on 5167 reviews
  • Hotel Condition/Cleanliness 7.0
  • Facilities 6.4
  • Location 8.3
  • Room Comfort/Standard 7.1
  • Service 7.1
  • Value for Money 7.1
  • Food/Dining 6.8

shereen M.
June 18, 2016
hotel is good
I really enjoyed staying in this hotel, staffs are co-operative, restaurants and train station very near by, during night street food also not bad, really enjoyed by time in Bangkok..

Manoj J.
June 18, 2016
Good Stay
Everything was excellent

Lee H.
June 17, 2016
Great location
Will stay there again

Neal O.
United Kingdom
June 17, 2016
Complimentary Upgrade
We were upgraded for this visit. The room was better laid out with ample cupboards etc, but the bed was the shortest I've ever experienced. OK, I'm 6'5", but I must have had an overhang of about 8". I've never, ever had this problem before - definitely a Thai sized bed.

Leong K.
June 17, 2016
Summary of dissatisfaction .
The staffs service were quite so so but the hotel and the room's cleanliness is a big problem. We choose the hotel room through your recommendation with the listed facilities but was disappointed immediately when we were given only a small room at the beginning with no listed facilities seen e.g. washing machine. Thus, a complaint was made and we were given other room. The second room was the correct one we booked earlier but it was dusty and smelly. We requested for maintenance services on the same night as the washing machine 's door wasn't able to open but no one shows up. Furthermore, the swimming pool was the worst swimming pool ever which we were only stay for 5 mins. The pool was not serviced and full of sediments. According to the staff, the filter wasn't working. It shows that the staffs know about it but not even warning the guests and not even putting any sign post! Then we were redirected to other pool in another tower. The second pool was slightly better but still dirty. Overall, the hotel didn't worth to be a 4 stars hotel and not worth the money at all.

Derek T.
United Kingdom
June 17, 2016
Visited this hotel a few times a year over the last 5 years. The standards have dropped each time won't be visiting again.

Sharmin A.
June 17, 2016
Amenities and room service should be improved
They should take care of their services

kenneth K.
United Kingdom
June 17, 2016
Not very good
It was not my style I checked out the same day I was in Tower 3 ? Just not my style. .

Ow H.
June 15, 2016
Hotel a bit old but staff very friendly and helpful
Hotel a bit old but staff very friendly and helpful

Haresh G.
June 14, 2016
Great value for money