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Very good 7.2
Based on 5233 reviews

Recent customer comments

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Very good



based on 5233 reviews
  • Cleanliness 7.0
  • Facilities 6.2
  • Location 8.3
  • Room Comfort/Standard 7.1
  • Service 7.1
  • Value for money 7.1
  • Food/Dining 6.8

Robert C. from United States
Solo travelers
Stayed 2 nights in January 2015
I've stayed all three towers. Its my favorite loca
location, big rooms and location
As always, GREAT!
Reviewed January 12, 2015

Kent R. from United States
Solo travelers
Stayed 5 nights in January 2015
Comfortable hotel
Location, breakfast, comfort
Overall I had a good stay again. There could be improvements in the internet reliability in the rooms, and there were no towels by the pool my first day--and it took 2 phone calls and 45 minutes to get them there.
Reviewed January 12, 2015

Shaun Y. from Singapore
Solo travelers
Stayed 4 nights in January 2015
Clean, Nice and fantastic location
Location, Nice Pool and Value for money
Good no Complaint
Reviewed January 12, 2015

craig M. from United Kingdom
Solo travelers
Stayed one night in October 2014
My fav hotel in BKK
Amazing rooms, Great pool, Great location
Stayed in this hotel for the 3rd time now and no faults!!!
Reviewed January 11, 2015

Edrick W. from Singapore
Business travelers
Stayed 3 nights in October 2014
Old hotel
Location, Fast check in
Very old hotel with pictures shown and actual condition in stark contrast. Service from staff very mediocre. Location was good though in a busy street. Breakfast spread sufficient but not enough tables available and staff not clearing tables. Highly recommend to stay elsewhere.
Reviewed January 11, 2015

John M. from Australia
Families with young children
Stayed 3 nights in January 2015
3 night stay - wife and young child
Rooms, Location and Price
Booked a standard room with breakfast (awesome I thought). The photos on Agoda looked really good. We arrived at the hotel around 11am and was able to check in quite quickly however once the booking and paperwork was done I was disappointed to hear that the room would not be ready until 2 pm. Coming from an early morning flight from Phuket and traveling with a child I was not happy about this. Once we finally made it to the room I didn’t even bother putting my bags down. There was no way I was going to stay in the room with my family as it looked old/dirty and quite small. I didn’t have high expectations. However based on the location, hotel name and photos on Agoda I was left dumbfounded. I immediately phoned reception and asked for an upgrade to a larger room. It turned out to be an extra however I was so glad we upgraded to the deluxe suite. The process to upgrade, dealing with hotel staff was a pleasure and moved along with no delays. Once we entered the suite everything about the previous room and delay to check in seemed to not matter anymore. It was like I had checked into a new hotel. The room was exactly like you would expect from a name like Grand President. Breakfast was average and the location was perfect as we had 7 elevens, restaurants, clubs, and train access close by. The elevators seemed to take forever in the mornings as there were a lot of people using them. We were on the 11th floor and each time the lifts would pass us and stop at the upper floors stopping on its way down. When the doors opened the lift was full with people and no room for my wife and child (we also had a pram). This happened twice so the 3rd time we just pushed and crammed our way in. The other lift seemed to stop at the office floor below us each time and then go back down again.
Reviewed January 10, 2015

gary A. from Australia
Solo travelers
Stayed 2 nights in January 2015
pleasant stay
position, facilities, room
Stay was good only 2 nights in transit , no problems
Reviewed January 10, 2015

david T. from United Kingdom
Business travelers
Stayed 3 nights in January 2015
Well located
Location breakfast friendly staff
Stayed here many times a great hotel
Reviewed January 09, 2015

david T. from United Kingdom
Business travelers
Stayed 3 nights in January 2015
Well located good hotel
Location friendly good car parking
Stayed many times at this hotel one of my favourites !
Reviewed January 09, 2015

Jing B. from Singapore
Families with young children
Stayed 2 nights in January 2015
Everything is falling apart
Location, street food and swimming pool
2nd visit to the Junior Suite Room was not good. (1) Room service food has no standard to it. (2) Bath room hot water turns to cold then hot again, continuously! (3) Shower curtain is disgusting. Lots of black algae on it. (3) Cabinets and furniture looks old and chipped off. (4) The TV signal strength is very poor.
Reviewed January 09, 2015