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2015
Excellent 8.6
Based on 10002 reviews

Recent customer comments

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Excellent



based on 10002 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.5
  • Location 9.6
  • Room Comfort/Standard 8.6
  • Service 8.6
  • Value for Money 8.1
  • Food/Dining 7.7

hiroyuki K.
Japan
July 17, 2016
Hotel is excellent
This most advanced hotel is excellent. Facilities are super ! One big problem is visitors from the Asian!! Found POO in the elevator !!! Unbelievable.

michael J.
Australia
July 16, 2016
Consistently High Standard
Good location for public transport , excellent rooms missing some of the features of other 5 star hotels which make it not so good for business meetings

Iona H.
Hong Kong
July 15, 2016
Convenient location
Very convenient location, easy access to BTS

Chan C.
Hong Kong
July 14, 2016
Good arrange
Good service

Phua K.
Singapore
July 13, 2016
Good location. Staff performance varies.
In a good location with 2 rail station in front. Join to terminal 21 shopping mall. Doorman and bellboys are friendly. Front desk staff could be more helful in granting late checkout. Pool staff not initiative enough to remove deckchair covers after rain. Steam and sauna not on. We got to dress and come out to remind them. Service need to improve.

BEE S.
Malaysia
July 12, 2016
swimming pool alot people,unfriendly training staff when check in
when use my credit card ,no let me know the amount of deposit。the training staff check in to slow,and unfriendly when i asking something.

BEE S.
Malaysia
July 12, 2016
unfriendly training staff
when use my credit card ,no let me know the amount of deposit。the training staff check in to slow,and unfriendly when i asking something.

BEE S.
Malaysia
July 12, 2016
unfriendly training staff
when use my credit card ,no let me know the amount of deposit。the training staff check in to slow,and unfriendly when i asking something.

BEE S.
Malaysia
July 12, 2016
check in 1 training staff unfriendly
when use my credit card ,no let me know the amount of deposit。the training staff check in to slow,and unfriendly。

chi N.
Hong Kong
July 11, 2016
Happy
Good