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Verified traveler reviews

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Excellent



based on 8190 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.6
  • Location 9.0
  • Room Comfort/Standard 8.9
  • Service 8.8
  • Value for Money 8.6
  • Food/Dining 7.4
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Esther W.
Australia
September 24, 2013
Superb
Big. comfy, stylish
Excellent, big spacious rooms and surrounds, good facilities.

Joseph S.
United States
September 24, 2013
Great price on a quality hotel
Size, cleanliness, staff
Everything went well from check in to check out. All staff was friendly and helpful

Phua W.
Singapore
September 23, 2013
Clean, comfortable and spacious room.
Close to BTS and various shopping centers

CHAN H.
Hong Kong
September 23, 2013
normal hotel
very good location, near to the big shopping mall. and restaurant

Rene M.
Japan
September 23, 2013
excellent
pool, gym and meeting room with free coffee.
fantastic, will definitely come back for next visit.

Philip P.
Singapore
September 23, 2013
Good room but bad services
Great Bed, Great housekeeping and Great Room
We landed very early in Bangkok, and we went straight to the hotel. Staff told us that the room wasn't ready and asked us to come back at 2pm after we registered for our rooms. Meanwhile, the guy at left luggage didn't give us a luggage tag, we have to keep repeating ourselves that we need a luggage tag slip from the hotel, just in case they said that they nv have our luggages. We reached the hotel at 2.30pm, the rooms weren't ready for us, and it took them very very long to understand that we have already registered. Really bad services, I only managed to get my room at 3.30pm. They don't even offer to let us checkout late, and when i asked for late checkout. The receptionist tone was really bad. Also, I have a courier services to the hotel, they don't even tell me that i have package. I have to call them up and check with them, tehy only managed to find my packages while i was on hold on the phone for more than 15 minutes. Really bad services. They should inform me that my package has arrived. I think if you want to spend so much money on a hotel, choose other hotels. But to be fair, the rooms are great and big. I just dont like the services provided by them

Quang N.
Vietnam
September 23, 2013
Good price with great value
Location, room, staff
Hotel is located near central, walking distance to city central. Room is spacious and modern with seperate kitchen area. Will choose this hotel for next visit.

Abby C.
Malaysia
September 23, 2013
ENjoyable and comfortable
comfortable, enjoyable, relaxing

Bianca P.
Australia
September 23, 2013
Comfortable, Relaxing, Luxurious
Cleanliness, Comfort and Cost

ROHAIZAD N.
Malaysia
September 22, 2013
Enjoyabable stay except for the evening rains
Very close to BTS station and shopping areas, hotel location in an quiet lane, fabulous nighttime city views
Extremely polite and helpful hotel staff at all levels. Huge fitness centre with fairly good range of equipment. Hotel seemed to be popular with Chinese tourists. Breakfast: For muslims, halal dishes were clearly marked. However I didn't find the breakfast dishes to my liking. I especially liked the the spectacular nighttime views from my room on the 43rd floor.