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Excellent 8.6
Based on 8017 reviews

Agoda Verified Reviews

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Excellent



based on 8017 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.6
  • Location 9.0
  • Room Comfort/Standard 8.9
  • Service 8.8
  • Value for Money 8.6
  • Food/Dining 7.4

4.7 Yee L.
Hong Kong
March 31, 2015
They have good front office and concierge staff
Good location, good value and good front line staff

7 Orada M.
Thailand
March 31, 2015
staff at the front desk should be more proactive.
housekeeping, PA
ok but as said staff at the front desk are the first contact of the hotel. They need to be detailed, helpful and proactive regardless of whether the booking has been made through wholesales or direct with hotel.

6 Keung K.
Hong Kong
March 30, 2015
Location
clean

10 pou L.
Macau
March 30, 2015
excellent
everything is good
5 star hotel, big room, clean

7.7 Stefanie A.
Switzerland
March 29, 2015
Good but
Flexible staff, nice pool area, nice room
Overall good but I arrived around 10 am and first they told me the room will be available around 14 pm and I could go shopping. I was not pleased at all after a flight of over 14hrs. For me a no go on 5 stars hotel. though they were able to give me another room that was available straight away. I booked a mini apartment, the whole floor had apparts and some other guests had the fine idea to cook and let the doors open, it smelled like a fish market. The pool area is really lovely but there isn't a bar and what I didn't knew is that in the whole hotel you don't get any alcohol (no wine, beer or others). This should be stated in a very clear way. Room service is ok but more than 45 min. for some dumplings is too slow. Checkout was fast.

8 i L.
Macau
March 27, 2015
good service
with fun for waterpark , near airport , nice enviroment
with fun for waterpark,no need to wait so long time, we can play all games within 1 hour. it is because we don't want to go to airport so early, so we choose this hotel, actually we think one night is not enought, it is good enough to stay one more night.

9.7 YI Q.
China
March 27, 2015
worthwile
location and service
clean and luxury rooms

9.7 YI Q.
China
March 27, 2015
nice
location, price and service

6.3 Wing T.
Hong Kong
March 27, 2015
Disappointed
Location
Find blood stein on the bed, very disgusting!! I think there are many other hotel that can choose at this price in Bangkok Breakfast is not so good

10 Jessy C.
Malaysia
March 24, 2015
Good location
Large room
Second times staying this hotel. Awesome