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Excellent 8.6
Based on 8118 reviews

Verified traveler reviews

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based on 8118 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.7
  • Location 9.0
  • Room Comfort/Standard 8.9
  • Service 8.8
  • Value for Money 8.6
  • Food/Dining 7.4

Maggie L.
July 07, 2016
Horrible staff and service this time!
Not as good as the many times we stayed before! I stayed your hotel many many times and were wonderful, this time not so good, fairly disappointed! This is my family in bangkok so we decided to stay one more day after I booked. Therefore I got 2 booking number, I told the counter while I checking in. She wrote down my 2 numbers and promise I can stay till July 6th. Unfortunately on July 6th, we back to the hotel with lots bags the hotel disabled our key card. And told us we had to check out. This is ridiculous! I have my agoda voucher but she still refused me. After long conversation she finally figured out that was their mistake. As a 5 star hotel this is a low mistake. Plus Ive told you earlier when I arrived during check in. You waste nearly an hour of my time and my whole family! You didnt say sorry or apologize to us. And I don't understand why housekeeping would make room when we still in there? I told her we were not ready to go out twice but she just came in and made the bed.

Julie T.
July 07, 2016
Very efficient hotel
Just keep up the good work

Witold K.
United States
July 06, 2016
Great stay
Very nice place, great location and very friendly staff.

Ryan W.
United Kingdom
July 06, 2016
2 night stay
This is the best place I have stayed in Bangkok in 17 years, lovely!

Hong Kong
July 06, 2016
nice services, good location, clean and big room
so many HK customer in there. But I like this hotel

Leung Y.
Hong Kong
July 05, 2016
Good hotel but staff is a bit naive
We had great holidays at the hotel with the two bedrooms suite. Service was not bad. It's convenient that they provided packed breakfast in the very early morning for us going out to join local tour. Play house and reading lounge are good for kids. However, cleaning helper was a bit naive. She didn't clean the dishes with leftover, even just few drops of juice in the cup, she still kept it on the dining table.

Dominique C.
July 04, 2016
Close to the town centre and shopping malls Hallway not clean. Marks on floor and wall

Siu L.
Hong Kong
July 04, 2016
Good experience
Room is big and clean. I will choose again for my next visit.

kok G.
July 04, 2016
Spacious room with nice service
Room is very big and comfortable. Staff Service is Good, morning breakfast is nice. Near to the famous shopping Mall.

kok G.
July 04, 2016
Great room with great price
The room give me Lot of surprise. With the price i pay i can say is really under value. Breakfast is Good. For shopping, Location of the hotel for me is far (Within 10 min walk to the Central World) but taxi is cheap is convenience. Nearby have a 24 hour supermarket. This hotel i strongly recomend for family tourist!