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Excellent 8.6
Based on 8104 reviews

Recent customer comments

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Excellent



based on 8104 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.7
  • Location 9.0
  • Room Comfort/Standard 8.9
  • Service 8.8
  • Value for Money 8.6
  • Food/Dining 7.4

PEONG O.
Malaysia
December 21, 2014
Good location
Cleanliness, location and reasonable price
Very comfortable

Lai W.
Hong Kong
December 21, 2014
Nice hotel
Services location cleanness
Very great

Panudda M.
United States
December 21, 2014
Not good breakfast. Not good quality.
Staff, cleanliness
Breakfast buffet need improvement. Not worth the money especially for kids. Kids should be free of charge with this low quality food.

Chng G.
Singapore
December 21, 2014
Excellent service of staff
Cleanliness of the room, good facilities, walking distance to shopping mall, good staff service
On 1 December, we missed our coach transport to Pattaya as when the coach came to the hotel for pick up, we were not in our room, we were at the F floor lounge having coffee. The hotel staff did not locate us. When we raised our feedback to Ms A-ngoon, she listened attentively and made alternative arrangement to get a taxi for us to Pattaya. Though initially we were upset with the hotel for not locating us when our coach came, Ms A-ngoon's service recovery has turned our bad experience into an excellent one. Thank you Ms A-ngoon!u

Annie B.
United States
December 19, 2014
Supper Clean!
Love
Wonderful!

Seng P.
Myanmar
December 19, 2014
Clean, nice, and comfortable
Clean, nice, and comfortable
Clean, nice, and comfortable

Gloria Y.
Singapore
December 19, 2014
Great Hotel for Family
The room size, the comfort and their attitude. They will always try to accommodate your requests if they can. I love the breakfast staff. Always there to help although it is supposed to be a buffet!
Great. This was the second time I stayed at the hotel as I had a good experience the first time.

Chengyuan P.
China
December 17, 2014
Great value
price location service
everything was perfect except the food

Zaid C.
Malaysia
December 17, 2014
Affordable luxury in the heart of Bangkok
room/ location/ pool
This is a great hotel in a perfect location. Siam is only a few minutes away but the hotel is on a pleasant side street. The rooms are well maintained and very clean. Staff are polite and friendly and everything is pretty efficient. The breakfast is not bad but gets a bit samey after a few times. Overall, one of the best hotels I have stayed at in Thailand.

Sandy L.
Hong Kong
December 16, 2014
excellent
clean toilet, washing machine with drying, good breakfast