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Excellent 8.6
Based on 8177 reviews

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Excellent



based on 8177 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.6
  • Location 9.0
  • Room Comfort/Standard 8.9
  • Service 8.8
  • Value for Money 8.6
  • Food/Dining 7.4
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WONG H. from Macau
Couples
Stayed 2 nights in June 2016
Nice place to relax
Nice place to relax, do some exercise, swimming, cooking in room! Enjoy!!
Reviewed July 07, 2016

Hoi Y. from Hong Kong
Families with young children
Stayed 3 nights in June 2016
No
Reviewed July 07, 2016

Maggie L. from Taiwan
Families with older children
Stayed one night in July 2016
Horrible staff and service this time!
Not as good as the many times we stayed before! I stayed your hotel many many times and were wonderful, this time not so good, fairly disappointed! This is my family in bangkok so we decided to stay one more day after I booked. Therefore I got 2 booking number, I told the counter while I checking in. She wrote down my 2 numbers and promise I can stay till July 6th. Unfortunately on July 6th, we back to the hotel with lots bags the hotel disabled our key card. And told us we had to check out. This is ridiculous! I have my agoda voucher but she still refused me. After long conversation she finally figured out that was their mistake. As a 5 star hotel this is a low mistake. Plus Ive told you earlier when I arrived during check in. You waste nearly an hour of my time and my whole family! You didnt say sorry or apologize to us. And I don't understand why housekeeping would make room when we still in there? I told her we were not ready to go out twice but she just came in and made the bed.
Reviewed July 07, 2016

Julie T. from Philippines
Families with older children
Stayed 3 nights in June 2016
Very efficient hotel
Just keep up the good work
Reviewed July 07, 2016

Witold K. from United States
Solo travelers
Stayed 3 nights in June 2016
Great stay
Very nice place, great location and very friendly staff.
Reviewed July 06, 2016

Ryan W. from United Kingdom
Families with young children
Stayed 2 nights in June 2016
2 night stay
This is the best place I have stayed in Bangkok in 17 years, lovely!
Reviewed July 06, 2016

YU Y. from Hong Kong
Couples
Stayed 3 nights in June 2016
nice services, good location, clean and big room
so many HK customer in there. But I like this hotel
Reviewed July 06, 2016

Leung Y. from Hong Kong
Families with young children
Stayed 4 nights in June 2016
Good hotel but staff is a bit naive
We had great holidays at the hotel with the two bedrooms suite. Service was not bad. It's convenient that they provided packed breakfast in the very early morning for us going out to join local tour. Play house and reading lounge are good for kids. However, cleaning helper was a bit naive. She didn't clean the dishes with leftover, even just few drops of juice in the cup, she still kept it on the dining table.
Reviewed July 05, 2016

Dominique C. from France
Solo travelers
Stayed 3 nights in June 2016
Good
Close to the town centre and shopping malls Hallway not clean. Marks on floor and wall
Reviewed July 04, 2016

Siu L. from Hong Kong
Solo travelers
Stayed 3 nights in June 2016
Good experience
Room is big and clean. I will choose again for my next visit.
Reviewed July 04, 2016