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Excellent 8.6
Based on 8111 reviews

Recent customer comments

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Excellent



based on 8111 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.7
  • Location 9.0
  • Room Comfort/Standard 8.9
  • Service 8.8
  • Value for Money 8.6
  • Food/Dining 7.4

FARUQ A.
Australia
September 04, 2014
A nice , comfortable, cosy though prestigious
Cleanliness, food, obliging staff

Mustafa A.
United Kingdom
September 04, 2014
Noisy Cleaners
Value for money, good location, nice rooms
The floors are all tiled so the hallways are very noisy. The staff start cleaning the rooms very early and because the floors are tiled and not carpeted, there is alot of noise in the hallways too early in the morning. So if you are looking to sleep in, this is not the place for you

TAKAYUKI S.
Japan
September 04, 2014
Good hotel
Location, room, food
Perfect

Scott M.
Australia
September 04, 2014
Beautiful hotel, friendly staff
Location, Staff and the room was fantastic
Loved the room, had a magnificent view on the 41st floor looking over Bangkok. The staff bent over backwards to make your stay comfortable and enjoyable. We were disappointed that you couldn't get a glass of wine with your meal and the minibar only had two bottles of water... Other than that, the stay was brilliant!

SIN T.
Singapore
September 04, 2014
Location n Value for Money
Location, Spaciousness, Fitness
Was offered an upgrade at 1 pm check-in but was told that room will be ready only 3 pm. Upon collecting keys at 3 pm (attended to by someone else ), discovered upon entering the room that there was no upgrade after all. At night the air- cond gives off a crisp rattling sound every 20 minutes, disturbing my sleep. The wooden window lats cannot block off the light entirely n this awakens u as early as 7 am. Weird - washing machine provided but no place to hang yr wet stuff. There are no hooks for the face towels too.

CASSANDRA C.
Malaysia
September 04, 2014
Great location. Value for money!!
Clean. Location. Value for money!
Clean. You can't find dust even underneath of bed. Impressive! Some of the staffs are friendly and helpful. Informative as well. Great location for prayer . 10 minutes walk to 4 faces Buddha temple. Compare with Four Season Hotel or St.Regis Hotel which located Ratchadamri area, Grande Centre Point really value for money. I stayed at 43th floor which overlook on city view. It's awesome! But forget about the toiletries amenities, quality of bath towel ... it's time for new one!! I'm strongly suggest. Famous wellness spa, RarinJinda. It's over rated and the service just average! For the spa price it quoted, NOT WORTH IT!

YU C.
Taiwan
September 03, 2014
It was just okay.
The location is good.

Sye E.
Singapore
September 03, 2014
Not so standard..
Great location and nice room to stay,.
The hotel service must need to improve more to meet the customers' expectations. Unpleasant food that makes me disappointed.Overall rating is unsatisfied.

Imogene R.
United States
September 02, 2014
Okay hotel.
Location, room, staff
It was an okay experience although we have expected more because of reviews. However, I would like to commend the staff's efficiency, friendliness, and helpfulness... They are the hotel's asset. The Grand Suite was very comfortable and as expected. The breakfast is not good, ordinary and overpriced.

Catherine C.
Malaysia
September 02, 2014
Misrepresentation of room type
1. Clean, 2. Spacious and 3. Near attractions