arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Excellent 8.6
Based on 8106 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 8106 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.7
  • Location 9.0
  • Room Comfort/Standard 8.9
  • Service 8.8
  • Value for Money 8.6
  • Food/Dining 7.4

Margaret T.
Singapore
July 19, 2016
Carpet in lobby
Everything is same as I last visited 2 yr ago except the red carpet in the lobby needs cleaning n the lights in lobby need to be brighten up n more fresh flowers would be lovelier. Thank you.

Xu H.
Australia
July 18, 2016
nice
nice

Hui B.
Singapore
July 17, 2016
Big room, Convenient location near Chit Lom BTS
We were very happy when the hotel upgraded our Grand Deluxe room to a Suite, as it was a birthday celebration trip. Treated to roselle tea while waiting to check in. Theres also a nescafe machine near the elevators if you need caffeine. The facilities ate on the 9th floor, swimming pool, gym, jacuzzi, sauna and steam room. The hotel is about 10 minutes walk to Chit Lom BTS station (can cut through Erawan shopping mall and Grand Hyatt hotel), and 20 minutes walk to Siam BTS station. Free one-way shuttle bus to chinatown, asiatique and chatuchak weekend market (check with concierge/bellboy). Overall staff are polite but we had a very rude encounter with check in reception staff at night when we asked about the shuttle bus and was rudely redirected to bellboy.

pablo S.
Australia
July 16, 2016
good hotel
big room , breakfast is good , nice hotel

saju A.
Oman
July 13, 2016
it was nice
happy.

Tuan T.
Vietnam
July 13, 2016
Great experience
Good hotel, friendly staff, great location. Recommended

Cheng K.
Malaysia
July 12, 2016
Excellent service.
Experience one efficient personal managing the concierge desk who. remember my room no. and reminded me the timing on the pick-up for the airport transfer. Did not manage to get his name... Please extend Thank you very much to this staff who has arrange the transport for me...check out on 8th July, pick-up at 2.15pm. Room 1510. Khup Khun Krap.

Kyaw M.
Myanmar
July 12, 2016
Good Stay
Good Stay

Kyaw M.
Myanmar
July 12, 2016
Good Stay
I enjoyed my stay

Kyaw M.
Myanmar
July 12, 2016
Very Good Hotel
Nice place to stay