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Excellent 8.6
Based on 10002 reviews

Recent customer comments

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based on 10002 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.5
  • Location 9.6
  • Room Comfort/Standard 8.6
  • Service 8.6
  • Value for Money 8.1
  • Food/Dining 7.7

Chau C.
Hong Kong
May 14, 2016
Holidays in BKK
nice hotel but quite expensive..

Sam C.
Hong Kong
May 13, 2016
Good accomodation
convenience place with great shopping mall, great facility

Charles H.
May 12, 2016
July last year 2015. Gave me a room on a smoking floor. Not cosy. Too big and impersonal. Bathroom was good. Bed a bit hard. Expected more for 4/5 star. One night only. Would not repeat.

Jamie L.
May 12, 2016
Grande Centrepoint
Hotel is located conveniently near to BTS and MRT. Located next to terminal 21 shopping mall but traveling by car to the hotel took very long because of the traffic

May 12, 2016
Good hotel
Good location

Essa A.
United Arab Emirates
May 11, 2016

May 11, 2016
Friendly Staffs, Nice Environment and Comfort Room
Friendly & helpful staffs. We reached the hotel early before the check in time, yet they checked us in as the rooms are available. That helped a lot, gave us time to refresh ourselves before we head out to explore. Rooms are cleaned and comfort, that's a plus sign since we requested non-smoking rooms. Swimming pool is clean, gym room is equipped well with lot of workout machines. Breakfast have lot of varieties. Overall we are quite satisfied and enjoyed our stay throughout.

Robert P.
United States
May 11, 2016
Very nice hotel in the heart of Bangkok
We always stay at Grande Centre Point - Terminal 21 as our "in BKK" hotel for the start and end of our holidays. Most convenient location, good breakfast choices and comfortable rooms. Staff are competent and friendly with better than average hotel amenities. Pool is nice and views are great. Perfectly reasonable choice for stay while exploring The "City of Angels". Highly recommended for shopping, restaurants, site seeing, and of course, nightlife.

Nazura H.
May 11, 2016
Superb Hotel with Bad Customer Service
5 star hotel facilities but need to improve badly on customer service.

Sook C.
May 10, 2016
Good size room for extra third bed
Extra bed is a full thick mattress same with the twin bed in room. Aircon on low cold high setting is noisy like its heavy raining. Toilet are self flush similar to those in Japan, super good. Overall staff are helpful especially housekeeping. Good lot of free bottled water everyday.