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2015
Excellent 8.6
Based on 9929 reviews

Agoda Verified Reviews

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Excellent



based on 9929 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.5
  • Location 9.6
  • Room Comfort/Standard 8.6
  • Staff Performance 8.6
  • Value for Money 8.1
  • Food/Dining 7.7

9.3 Wai F.
Hong Kong
November 29, 2015
Room is comfortable
Location, Helpful staff and the room

7.7 Michael F.
United States
November 28, 2015
Beautiful, classy but small rooms for bus traveler
Beautiful hotel, pool, and facilities.
This hotel is beautiful and classy for a single or double bus traveler but definitely not a family/kids friendly resort. The general facilities were top notch especially to pool, spa and exercise areas. But the room was very small, moistly white shiny decor. It felt like it would be perfect for Japanese business travelers. Its not perfect for a family hotel. We have young kids and actually fault uncomfortable from checking to checkout. The room was outfitted with two twin beds with not much free space. We had to find a place on the floor for kids to sleep. All in all, really a beautiful hotel with small but modern facilities that just aren't family oriented.

7.7 Wichian R.
United States
November 28, 2015
Nice Hotel
Location, view from the room, staff
It was a nice stay. The only negative feedback is the lack of a desk to do some work in my delux room.

10 Shing P.
Singapore
November 28, 2015
Superb Location, Big and Clean Room
Superb Location, Big and Clean Room, Good Spread of Breakfast

10 Shing P.
Singapore
November 28, 2015
Superb Location, Big and Clean Room.
Superb Location, Big and Clean Room, Good Spread of Breakfast

8 SOH G.
Malaysia
November 27, 2015
Location
Location

7.3 SOH G.
Malaysia
November 27, 2015
Location
Location,location,location

7.3 Matthew K.
United Kingdom
November 27, 2015
Good location, nice hotel. High nosed staff
Location, room & cleanliness.
Okay. Staff thought they were 5 star & we were 1 star. We will not stay here again. This was the second time in this hotel & nothing has changed. High nose staff who looked down at my wife, my friend & myself. No ladder in swimming pool for our 4 year old daughter. Breakfast area was like feeding time at the zoo with all the Asian bus tours in there.

9 HIDEOMI M.
Japan
November 27, 2015
CONVENIENCE
Easy access to train and shopping center

8.7 shirley L.
Singapore
November 26, 2015
November 2016
Location, train station just steps away, spacious room
This is my first time staying in this hotel and location. If taking a train from airport is very convenient, just transfer from airport line to mrt and walk to hotel. The room is very spacious for a deluxe room. I love the cleanliness of room as they have blinds and tiles floor so less dusty. The toilet is spacious too. My room came with an upgrade which has a washing machine. Is hard to get lost in this location, just tell driver terminal 21 and mostly will know. I took bts to every where as is convenient and no jam. Terminal 21 shopping mall is just downstairs of hotel, and gourmet supermarket just at basement. A massage spa in mall link from level 6 of hotel is a plus point. A lot of other massage spa around that area too. Hubby love this hotel so much that he wants to be back again. Only thing is we have no time to use the fantastic facilities in hotel like gym, pool, sauna, Steam bath. Great hotel!