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2015
Excellent 8.6
Based on 10009 reviews

Recent customer comments

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Excellent



based on 10009 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.5
  • Location 9.6
  • Room Comfort/Standard 8.6
  • Service 8.6
  • Value for Money 8.1
  • Food/Dining 7.7

sue M.
United States
December 05, 2015
Upgrade
We were given an upgrade when we arrived. It was a suite
Best views of the city and great staff

amher D.
Australia
December 05, 2015
Nicely decorated in a great location
Location . Value .style
Fabulous

YI-CHUN L.
Taiwan
December 03, 2015
Good location but over price
good location, brightening, convenient!
Over price! it just a business functional hotel hard to be claimed 5 star hotel. breakfast is farely ok, Gym facilities are fine, Staffs English ability are ok, but check-in and out counter staffs have some attitude not comfortable with. Let's relaxe Spa experience is the worst ever have! Counter service is good, but I had a non-experienced massage lady rush for 1 hr therapy session, during the time I can smell curry with rice fill in the room...

gillian S.
United Kingdom
December 02, 2015
Fabe hotel!
location, room, food
when we arrived we were informed the hotel was full so we were given a free double upgrade to a massive suite. the hotel is beautiful, with a high standard throughout. our room had every facility including a kitchen with washing machine. staff were all extremely courteous and helpful. nothing was a trouble. location was perfect -central, right next to sky train and attached to great shopping centre. 10/10 stay and would def return

Alice C.
Hong Kong
December 01, 2015
convenient and comfortable stay
near to MRT good foodcourt and arcade clean and helpful staff
good and comfortable near MRT good swimming pool good breakfast

michael H.
Australia
November 30, 2015
Fantastic location n Hotel
Location, food, helpful staff
Exceptionally relaxing. Lot of great reflexology and legit madsages places on nearby streets. Great local restaurants and street food.

Chin Y.
Singapore
November 30, 2015
Top class hotel in good location
1) location 2) room amenities and cleanliness 3) hotel facilities

Ji L.
South Korea
November 30, 2015
Nothing negative to says
Cleanliness Location Price
Room condition was perfect. Love the location. Connected to station and shopping center. Everything was perfect except one thing. Heavy traffic near the hotel.. therefore I had some trouble catching taxis since they did not prefer to go to that area

Wai F.
Hong Kong
November 29, 2015
Room is comfortable
Location, Helpful staff and the room

Michael F.
United States
November 28, 2015
Beautiful, classy but small rooms for bus traveler
Beautiful hotel, pool, and facilities.
This hotel is beautiful and classy for a single or double bus traveler but definitely not a family/kids friendly resort. The general facilities were top notch especially to pool, spa and exercise areas. But the room was very small, moistly white shiny decor. It felt like it would be perfect for Japanese business travelers. Its not perfect for a family hotel. We have young kids and actually fault uncomfortable from checking to checkout. The room was outfitted with two twin beds with not much free space. We had to find a place on the floor for kids to sleep. All in all, really a beautiful hotel with small but modern facilities that just aren't family oriented.