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Very good 7.4
Based on 5282 reviews

Recent customer comments

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Very good

based on 5282 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 6.9
  • Location 7.9
  • Room Comfort/Standard 7.4
  • Service 7.1
  • Value for Money 8.0
  • Food/Dining 6.5

Myra T.
December 20, 2014
Overnight at Great Residence Suvarnabhumi Hotel
Peaceful and quiet, respectful and helpful staff, and yummy lime ice cream
I stayed overnight as i waited for my flight the following morning. It was peaceful and quiet, and i was able to get the rest i needed. They carried the cable channels i liked, so i was able to catch up on shows I missed. The room was clean. The staff interacted with were respectful and helpful. However, when i was at the airport, the personnel who was supposed to fetch me did not hold up a sign with my name. I went back and forth anxiously looking for my transfer. It was only when i approached an airport guard to ask where the fetcher could be did i find her. I was worried the whole time because it was my first time in Bangkok ang i did not know anyone. I hope this changes.

Christine D.
December 19, 2014
Good value.
Value.location and pickup from airport
Enjoyed my stay.very good value.lovely pool area.perfect for a night or two when need to stay near the airport

Mixhelle D.
United Kingdom
December 19, 2014
Perfect for airport
Staff, airport location & comfort
This hotel has great staff. I had a problem with my booking when I arrived (not the fault of the hotel) but the reception staff organised me a room quickly. I was most impressed with their professionalism, efficiency and willingness to help. The rooms are very comfortable and clean. This is a perfect hotel to stay in if you have an early flight or a very short stay over in Bangkok. Thank you Great Residence Hotel!

Sharyn G.
December 17, 2014
lovely hotel in great location
location. spacious rooms. easy walk to rail
Great location to rail station. Lovely old style hotel. Have stayed here several times

Galen B.
United States
December 15, 2014
Location, location and location, and free transportation to and from Int'l Airport..
Very good: I've stayed at this hotel several times in the past, and the room is always clean and comfortable. The staff is friendly and helpful.

Galen B.
United States
December 13, 2014
Comfort, pick-up service, nice room for the money
Excellent; with the exception that many low flying, noisy, passenger planes land in the middle of the night to early morning. I've stayed at this hotel several times before, but don't recall that situation. A big plus is a new check-in employee who is friendly with a nice smile. One problem is the inconsistency of being able to connect to Wi-Fi. But all in all, many more pluses' than minuses'....Of course, that's the reason I choose to stay at this hotel most of the time I come and go....

United Kingdom
December 12, 2014
I think that it is a great value money
Value, close to the airport and friendly hotel
I stayed in this hotel about ten times and I will stay again on my next trip to Thailand. Only problem is of no hot water to shave in the sink

Luther J.
United States
December 10, 2014
Between flight rest
Location, quiet, dependable airport transfer
I have stayed at Great Residence 11 times now. It always gives me the hotel experience I have come to expect. It is not great, but it is not bad either. I have always appreciated not having to wait for my subtle from the airport.

Isobel B.
United Kingdom
December 08, 2014
Excellent value for money
Location, food and pool however the sunbeds were hard because there were no cushions

Sarah D.
United Kingdom
December 06, 2014
Ok place. Good for airport stop over
Close to airport. good shower. Balcony to smoke on
It was ok. I'm a lone backpacker.... I wanted 1 night in a hotel instead of a hostel before my flight to Vietnam so it did the trick for me... But it's far from luxury. My TV was fuzzy on most channels. Was too expensive to get laundry done so I didn't. No shower gel or shampoo in the dispensers in the bathroom. Mini bar wasn't completely stocked. No safe/box in the room. Staff didn't speak any English apart from those on the front desk so difficult to ask things if u don't speak Thai. Room service was very prompt though and food reasonably priced and tastey. Good shower, balcony to smoke on. Nice big double bed. Could have been a bit cleaner over all. Not that bad... But not great either. U can probably find better for this price. Airport transfer is also only free one way but I didn't know this until I got there. Should be made clearer at time of booking.