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Very good 7.4
Based on 5273 reviews

Recent customer comments

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Very good



based on 5273 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 6.8
  • Location 7.9
  • Room Comfort/Standard 7.4
  • Service 7.1
  • Value for Money 8.0
  • Food/Dining 6.5

Deepak M.
Australia
June 18, 2014
It was good, but lot of mosqutoes.lack of english.
Close to Airport, Cheap price, Good for bachelours
Its OK, not recommend for family stay.

Benjamin D.
United States
June 16, 2014
Fine for airport layovers, don't arrive too late
Airport proximity, speed of check-in/-out, airport transfer (when it was there)
Overall, a fine hotel for the price. I really just wanted a bed to crash in after the long trip from the U.S., and the Great Residence was just that. Only problem I had was that the phone number listed for the hotel wasn't in service, so when I arrived late (~1am) and the airport transfer I booked wasn't there to pick me up, there was no way for me to contact the hotel. Not ideal to have to take a cab and the driver didn't seem to know where it was at first. They were listed as 24 hours and, true to that, hotel staff were there to greet and check me in at 2am - just wish someone had picked up the phone! Airport transfer from the hotel the next morning was extremely smooth, took all of 7 minutes. A fine hotel for the price if you're transferring/napping in private on a layover, but if you're looking to do sightseeing in bangkok your money can get you a much better quality room much closer to the action.

klemen M.
Slovenia
June 15, 2014
8 hours layover
airport shuttle, swimming pool, internet

Galen B.
United States
June 12, 2014
Comfortable
Safe, decent and sanitary; plus free airport pickup service.
It served my purpose.

Lisa B.
Canada
June 10, 2014
Very reasonable for stay by the airport.
Shuttle, friendly staff, pool
I enjoyed my stay. The room was decently clean. The small breakfast was ok. Great if heading to or from the airport and don't want to go all the way into Bangkok.

asrini I.
Indonesia
June 10, 2014
good enough
close to the airport, clean, friendly staff
good enough for one day transit. not many noise from the street. clean and they provide airport transfer. Wifi available although connection was suddenly disconnected in the afternoon until the next morning. Also bed is very hard but probably because local people prefer hard than soft one.

Roger H.
United States
June 07, 2014
Conveniently located to airport.
Price, friendly staff, clean simple rooms.
Good value for money. Very convenient airport shuttle service.

Attila O.
Serbia
June 07, 2014
Good value for money, horrible restaurant.
Cheap, provides airport transfer (for a fee), good location.
Avoid the restaurant. Also, before booking this hotel, contact the staff to make sure the airport transfer is actually available, as: 1. It only includes BKK Airport. It does NOT include DMK Airport. 2. Airport pick-up is provided 24/7, but airport drop-off for the included price is only provided from 00:00 to 19:00. From 19:00 to 24:00, you will be charged extra (on top of what you already paid for the drop-off) for the transfer. The rooms are nice and clean, the aircon works, bathrooms are clean and the staff is helpful. They will even carry oversize baggage. However, the restaurant is bad. Do not eat there. There are rats running around next to the tabletops, in the bushes between the restaurant and the pool. The waiters are rood and they will forget to bring half of what you order, but later they will try to charge for it anyway. It took me ten minutes to dispute the bill so I could actually pay for only what we actually got, and THEY EVEN TRIED TO CHARGE ME TWICE. I am sure it was not intentional, it must have been a mistake, but still, their policy seems to be to only employ idiots at the restaurant. Food at the restaurant is relatively expensive and small portions, they don't have everything on the menu, and their fruit is not fresh. Go out towards North and you'll find much better food places, amazing restaurants, fresh fruit and much more, for about a third of the price. The rest of the hotel staff was actually very kind and helpful.

Robert T.
Australia
June 05, 2014
In need of renovation
Close to airport,cafés and pool
Very affordable ,but I have stopped at better for the same price

Soohock O.
Malaysia
June 05, 2014
Convenient for odd hour flights
near airport, cheap and airport transfer provided
I stayed in this hotel because I had to catch an early flight and had to stay close to the airport. It is very convenient as transfer is provided to and fro the airport. There is no food outlets near by so one has to eat in the hotel. Food is fine and not very expensive. Public transport is non existent.