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Recent customer comments

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All reviews (6435)

Business travelers (1036)

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Families with older children (345)

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Very good
7.6
based on 6435 reviews
Hotel Condition/Cleanliness
8.1
Facilities
7.3
Location
7.2
Room Comfort/Standard
7.8
Staff Performance
7.8
Value for Money
7.9
Food/Dining
6.8

6.3 Choong S.
Malaysia
November 19, 2015
Friendly staff
Staffs friendly , food average , traffic jam location

6.7 Tan Y.
Malaysia
November 14, 2015
Nice hotel but located too far from city centre
breakfast, cleanliness
Location is too far from city centre. Air conditioning temperature cannot be adjusted. There is no free tuk-tuk shuttle to bts station as the driver happens to be "sick" everyday. However, breakfast is satisfactory.

8.3 Sally D.
United States of America
November 17, 2015
M. Doan
Ambiance, cleanliness and elegancy
The hotel alone was beautiful but my first impression was horrible. Came in early around twelve to do an early check in and waited after two pm to check in when the staffs had informed me that check in time was at 2pm. Very unprofessional, I arrived and was there before six clients and they gave me my room key last. To speak the least, I was roomed in a smoking room and it was horribly aired with cigarettes smoke, making it unbearable and I had a headache the whole time. When I called to get a new room they had told me that it was all booked, when realistically it wasn't because I checked online and it showed they had other openings. Overall, the staffs need to improve on their customers service skills. And honesty is important, I was never informed I was being roomed in a smoking room and that is not what I expected to pay for.

7 jean B.
France
November 13, 2015
Good
The swiming pool the fitness room équipement and the breakfast
Juste Two days great comfort but empty place no decoration in the room no staff..

6.3 Toni B.
Thailand
November 11, 2015
Staff a bit rude, comfortable an good value for $
Comfort, Cleanliness, Price

6.3 Leow S.
Singapore
November 13, 2015
Beautiful Lobby and good location
Good Location, Friendly Staff and nothing else
Location is good, easy to find. Very near BTS, there's a W district nearby where you can chill at night Hotel standard is not there, there's left over chewing gum in the bath tub, some bloodstain on the bed sheet. There's a blackout for 1 night for my room, called the staff and they say will send someone over to look. Waited for around 10~20 mins, yet I have to go to the lobby and request the assistance again. TV channels are limited with very little facility. Will not visit again if wasn't for the big discount

9.7 Ally M.
Canada
November 12, 2015
Lovely hotel
Room, breakfast, facilities
Beautiful hotel for the value in an interesting part of bangkok. Staff were very friendly.

6.7 Erick D.
United States of America
November 09, 2015
good, clean hotel with good staff
clean, modern, stron wifi
Location is not ideal as its a bit far from the city center. Not a problem with public transportation but it's not close to many shops or restaurants. A bit pricey, especially the breakfast but overall it was a pleasant stay with no problems.

5.7 Raymond H.
Philippines
January 05, 2016
could have been better
big room and comfortable bed
This residence hotel has a potential.. Its quite big and the room are spacious. Location is a bit of an issue as you need to walk 10-15mins to reach the nearest BTS station. Food is nothing special.. But if you want a quiet place and big enough without breaking your wallet then you can consider this place.

6 Takanori H.
Japan
November 09, 2015
Not hotel, looks service apart but ok for stay
Free car park, near bts.
So far ok for few days stay