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Hoai N.
Families with young children
Vietnam,
November 04, 2012
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Beautiful hotel with great service
Excellent facility and staff
9.3
We were surprised to see a beautiful hotel in a middle of a hustling Bangkok. We really enjoy our stay there because the room was so nice with all home appliances. It was very convenient for us because we had a 4 year old daughter with us. The room is spacious and clean. Location is great too. It takes only 3 minutes to get to Skytrain station and from there we could get to anywhere we wanted conveniently.
Nightlife Tip:
The popular Soi Cowboy is just 10 minutes away from the hotel by sky train. Gateway Shopping mall is only 1 stop away and is a great place to eat or shop or walking around and being with the local. Terminal 21 is nearby too. Great location!
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Richelle M.
Couples
Philippines,
November 04, 2012
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Outside a bustling street of bangkok, you seem to be entering another world once inside. The reception is very grandeous...staff are with a ready smile who are always generous to assist..food is also great....sadly we stayed only overnight that we didn't have much time to enjoy the many facilities the hotel offers.
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Cecilia F.
Families with older children
Philippines,
November 03, 2012
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satisfactory service and accommodation
very accessible to train station
8.3
hotel needs to add a restaurant aside from the japanese restaurant that's closed on sundays. maybe the dining hall that serves breakfast could be opened as a restaurant for guests coming back hungry
Hotel Feature Tip:
the hotel has sauna, jacuzzi and laundry facilities, all self-service. but the staff doesn't tell you about it. ask for information on the hotel's features upon checkin
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Dmitri R.
Couples
Estonia,
November 03, 2012
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Great Hotel Excellent location
Great facilities within hotel
8
we had a great time in this hotel. good location, nice japanese restaurant on ground floor. however, the staff were not very professional as they didn't give us wake-up call and didn't book the taxi to airport as promised.
Shopping Tip:
all the shopping malls are close to the hotel.
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Nabil Q.
Couples
Australia,
November 03, 2012
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elegant and classy hotel
apartment style rooms made you feel more at home than at a hotel
8.3
we arrived early in the morning and was told by staff that our room was not yet ready. they advised us that it would be ready in a couple of hours and offered their luggage service and use of the hotels facilities while we were waiting including their internet services.
we were upgraded to a one bedroom apartment, which included dining area, microwave, large fridge and big bathroom and shower.
breakfast buffet was good with many international options.
we did not make use of the pool and gym facilities, but they were well maintained and quite accessible.
Shopping Tip:
buy a rabbit card for all your transport needs, skytrain is only 5 minute walk from hotel.
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Yan L.
Couples
Singapore,
November 02, 2012
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Service with a smile. Honesty.
Honesty, Appel able and flexible
6
The spa or massage centre limited and expensive.limited restaurant to eat. The sauna areas always run out of towel. The hotel itself rooms is spacious and comfortable. The staff are honest and approachable. I lost my deposit receipt but the counter staff is flexible, she explain to me that there is no return of deposit if lost receipt, she return deposit to me after photocopy my passport. If she is rigid my $1k Thai bat would be gone
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Surangkna B.
Families with young children
Thailand,
November 02, 2012
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Friendly staffs, good location
8.3
we stayed there for the second time and we got exactly the same room. the staffs remembered us and took very good care as always.
the location is great, we could go easily to other areas easily with skytrain
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Cecilia F.
Families with older children
Philippines,
November 01, 2012
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service with a smile
reliable internet, self-service sauna&jacuzzi, wide choice of breakfast buffet
9.3
STAFF are very helpful and always serves with a smile; they try as best they can to answer questions about sightseeing; but most of them speak limited english. good thing is that they have one staff from the UK whom we suspect was hired for his english-speaking ability.
hotel only has one restaurant (japanese). we were not satisfied with the taste of the food served. so after a day of sightseeing or meetings, better come back with a full stomach.
Shopping Tip:
if you're planning to go to the FLOATING MARKET:
1. don't do your shopping there; or
2. canvass first for the prices of items you want to buy (so you have an idea of how much they cost); or
3. bargain for a price that's one-tenth of their first price quote (including when bargaining for the cost of the boat ride), so you'll end up paying the right price (around one-fifth of their first quote).
otherwise, you'll feel you've been ripped off.
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Kimberly A.
Couples
Singapore,
October 31, 2012
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The room was simply gorgeous although the location was generally dodgy looking. It's very close to the BTS station Phra Kanong which is good, considering there are no attractions around the area at all.
The room made the stay so much more enjoyable. The pool was nice too. Don't know about the food but the overall cleanliness of the place was 5 stars worthy.
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Henny S.
Families with young children
Singapore,
October 30, 2012
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Lovely hotel and lousy service
swimming pool and receptionist
5.7
When 1st day reach and stay in hotel. The AC was not cold. On the 2nd days asked them to setting for me or check what was wrong. In the afternoon after back from shopping, AC and the light could not swih on. When call the receptionist. They said, temporary the room is out of order. They changs me to another room which ic inconvenience, far from lift wth walking about 8 mins. 3rd days staying, the card cant been used and I could not opn my room. Then at 4th day same happening and that was happen in the morning and evening. I couldnot open my room because the card could not been used. The room is far from the lift then I have to made twice up and down. Its really lousy service. When complain they, the receptionist also never say sorry. Really lousy service..
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