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Recent customer comments

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Very good

based on 1965 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 7.7
  • Location 8.1
  • Room Comfort/Standard 8.3
  • Service 8.2
  • Value for Money 8.2
  • Food/Dining 6.7

Sebastian C.
July 06, 2016
Great stay
My son and I had some business in BKK and decided to stay over for 2 nights at the Mermaid Hotel. We had a very pleasant stay. Room was very clean and towels/bedding changed everyday. Great hot water and very cold aircon if desired. Check in and out were painless. Good location with either Prompong or Asoke within 5 to 10 mins walk. We booked through agoda and got a kingsize room for about 1600thb per night. Will definately stay here again.

Gareth J.
United Kingdom
July 04, 2016
Great hotel in Bangkok
I extended a night - fast wifi, LAN, comfy bed, clean, super bathrooms, brilliant staff, good food, love it

Gareth J.
United Kingdom
July 04, 2016
Perfect hotel
Clean, Spacious, great service, lovely bathroom, love the place

George P.
July 02, 2016
Rude breakfast staff
Breakfast staff haven't been trained in customer service. A terrible choice for vegetarians.

Lai L.
June 27, 2016
Good Location
located near to BTS Station but it is in an alley, not so easy to find.

Jeffrey U.
United Kingdom
June 23, 2016
WiFi Hopeless
Please get your WiFi in the rooms sorted it is useless everything else is good

Lim A.
June 20, 2016
Worth of the money
Location is good. I choose the smoking room. However they slot me in a non smoking room.

Martin D.
June 18, 2016
good value for money

Anthony G.
United Kingdom
June 18, 2016
Hotel Mermaid
Good location, excellent room and staff - I stay here every time I visit Bangkok

Tina W.
Hong Kong
June 17, 2016
Convenient location + good breakfast + good rate
Convenient location + good breakfast + good rate