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Excellent 8.8
Based on 1576 reviews

Recent customer comments

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based on 1576 reviews
  • Hotel Condition/Cleanliness 9.2
  • Facilities 8.5
  • Location 8.7
  • Room Comfort/Standard 9.2
  • Service 9.1
  • Value for Money 8.5
  • Food/Dining 8.2

Kah N.
December 25, 2015
Work play trip
Decor, Comfort, Cosy
Very nice hotel, Stayed in the Yama suite and really enjoyed the dark wood decor and comfortable beds. Will return to stay again.

Chi L.
Hong Kong
December 20, 2015
High end stay
Restaurants , room design , smell nice
Great! All things nice for eyes nose and feeling. But the soundproof have to improve in between the foot of rooms !

Nicole E.
December 18, 2015
Location is not too good.
Staff service. Breakfast. Cleanliness.
The staff didn't manage to give me a room in time for my check-in, but promptly compensated me with complimentary breakfast during my stay. Appreciate the kind gesture.

Nicole E.
December 18, 2015
It's really a lil out of the way.
Service. Breakfast. Staff.
Everything is fine.

Jeff P.
United States
December 14, 2015
Well done
Room quality, location, service
Great room, staff was very helpful and attentive.

Delun T.
United States
December 14, 2015
It is a really good experience to stay here
really good restroom

Wan C.
December 11, 2015
Delightful experience!

Careen W.
December 11, 2015
Mysterious yet sophisticated hotel
design, location, perfume
Oh my gosh!!!!! This hotel was exactly how it looked from the picture!!!! It really never disappointed me!!!! Im loving it that is so mysterious, classic n sophisticated hotel which I like most in my life so far!!! it interiordedesign really amazed me!!!! Surprises everywhere!!! & the hotel lobby smell good with its own perfume!!!! It is a really lovely hotel to stay n relax!!!

Peck K.
December 02, 2015
Gothic Hotel
Hotel Location, Hotel Stuff and Design of the Hotel

Gillian F.
November 23, 2015
Great stay!
The room, pool and bar.
We absolutely loved the room! Nearly didn't want to leave it! Lovely food and atmosphere in the downstairs restaurant but very expensive. Staff were great too.