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Recent customer comments

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based on 1577 reviews
  • Hotel Condition/Cleanliness 9.2
  • Facilities 8.4
  • Location 8.7
  • Room Comfort/Standard 9.2
  • Service 9.1
  • Value for Money 8.5
  • Food/Dining 8.2

Juergen F.
August 25, 2015
mass tourism loosing boutique hotel flair
room location and rooftop
I have stayed at the hotel Muse three times since its opening. The property has lost the boutique hotel flair and has turned into an overcrowded small hotel for groups. The breakfast is a catastrophe. What a pity.

August 24, 2015
place to be - confort - staff
I spent 3 nights there. the rooms are very nice. Bed’s quality is incredible. there’s a breakfast buffet which is very good the bar at the rooftop is very nice and good music also. staff is very professionnal and very kind The pool is a little bit small, but great !

Hazel W.
August 21, 2015
Comfort and convenient
Accessible, confort and reasonable
Though it's a short stay but it met my needs. Would definitely come back again hopefully for a longer stay.

ByungSub P.
South Korea
August 19, 2015
Great location
The best 3 things about this hotel is the great location, cozy atmosphere, and good service.
It was great. The location of the hotel I stayed was near langsuan road where lots of famous restaurants, bars, massage shops, malls ets... This is why I was able to save valuable time for travel in Bangkok.

john S.
August 15, 2015
Great location, great staff
staff, location, design
We really enjoyed our stay at the Muse - it's well located near Lumpini Park & the Chit Lom BTS station. The check in & out were both handled quickly & efficiently & the reception staff were excellent: friendly & efficient. The room size was fine, nice design touches & a good view. It tends to be a bit crowded in the lobby, but it's not a big space. The breakfast was good, plenty of choice & nice views from the 19th floor. Again staff in this restaurant were very good. A drink at the rooftop bar was a nice touch as well. The main criticism - & yes, this is a first world problem only - was the internet. It was really patchy - veering from very quick to super slow. Nevertheless, we would happily stay here again.

Jace T.
August 14, 2015
Could be a better stay
Location; cleanliness; decorations
Upon arrival we were told all rooms with bath tubs have been taken up and we were offered a room that was supposed to be 'upgraded' but without a bath tub. We took the room but only to realize not only this room is far from an upgrade, it was a terrible room with noise coming from the toilet throughout the night. The noise was so bad that me and my partner lost sleep the whole night. Thankfully the next day we managed to change to another room and was so much better without the noise. We went to the rooftop bar and the view was nice. However the food can be much improved. Overall, it could be a better stay if we were not put in the so-called upgraded room.

natchanun G.
August 11, 2015
very good staff and beautiful room
room, staff and foods
Very helpful staffs. Delicious breakfast. The room is also beautiful. One of my best memorable hotels. It's worth the trip up!

Nurul A.
August 10, 2015
Lovely Stay
The room very comfort, clean and the most important thing is classy with clawfoot tub
Nice and really enjoy staying at Muse Hotel because of the hotel room very nice and the sataff is alaso friendly and really helpful

August 07, 2015
Excellent stay ever.
friendly staff,great location,clean room
The stay in Hotel Muse was the best hotel in Bangkok. The staffs were polite and very helpful. All staffs were fluent in English which makes our communication easier. We were also given some light refreshments which waiting for our rooms.This hotel is a must-stay for the design itself. The beds are extremely comfortable which became a problem as we didn't want to get off it.

rezwanul A.
August 02, 2015
Location staff ambience
Good hotel to stay