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Very good 7.5
Based on 4682 reviews

Recent customer comments

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Very good



based on 4682 reviews
  • Hotel Condition/Cleanliness 7.3
  • Facilities 6.1
  • Location 8.6
  • Room Comfort/Standard 7.4
  • Service 7.3
  • Value for Money 7.4
  • Food/Dining 6.7

leow T.
Singapore
April 15, 2013
Locations,nice big room,value for money
Nice clean room,great buffet breakfast.big lobby

Eddie Q.
Philippines
April 15, 2013
The staff is not so helpfull but they are friendly
Easy to access to shooping.
Not helpful staff. I reserve a room for two person a queensize bed but accidentally pressed one person on the booking. Bt they charged me for the extra person which is in the first place a queen size bed. They could let the additional person stay free of charges but no free breakfast. But instead they make a profit out of it.

Kannadasan R.
Sri Lanka
April 15, 2013
Very good service, very comport room
Room, Food and staff perfoermance
Very good service, comport place, very good background feel

Michael R.
Australia
April 15, 2013
Met our expectations & good value for money
Convenient, Quiet & Large Room
I would aty at this hotel again as it is conveniently located in the heart of Pratnum near the markets & also is a stone throw from the light rail to the airport. Good value.

Michael R.
Australia
April 15, 2013
Great Location & Convenient
Location, Room Size & Convenience
The Indra Regent is in a conveneient location being close to the airport train. We initially booked 1 night & stayed 3 nights. This hotel is a little tired but is good value for money. we would stay here agin.

Diana L.
Philippines
April 14, 2013
Nice hotel and great location
Nice hotel great location and friendly staffs
Great nice stay good location I just didn't like the room air conditioning not so cold but everything ok

Siew Y.
Singapore
April 14, 2013
Great Location and Comfortable Bed.
Great Location, Big Room and Comfortable Bed.
Great. The hotel was located near to pratunam market and platinum mall. Great place and easy accessible to shopping areas. The room was big and me and my friends were very satisfy that each of us has our own bed as there are 3 of us. Definetly a great hotel, we will go back to stay in this hotel again.

Robert E.
Australia
April 13, 2013
Stopover in Bangkok
Proximity to shopping; value for money; effifcient front office staff

Jonathan P.
United States
April 13, 2013
Great for shopping
Shopping and vendor stalls at night
I would rate it a 3 star hotel. It is great if you want to shop after tour of city.

Beryl C.
Singapore
April 12, 2013
Go for it if you'd like to be cheated
Close to shopping areas, close to morning and night markets
- Front desk officer forgot that my guest was only staying for one night before moving to another hotel (too expensive!). Ended up charging me for 4 whole nights. When I made a complain, I was referred to the duty manager who did not sympathise but went with the "no, she said..." and "sorry, you settle with my staff" approach. Disgusting. FDO ended up aggressively/threateningly telling me "forget it, *I* will pay. my fault, ok?!" DM then tried to guilt trip me with "Ya.. you don't pay, she will pay". I ended up paying half and accordingly, "shared" the cost with the FDO. Was met with disapproving stares from all staff before leaving. - A taxi driver with whom I pre-agreed to send me to the airport at 350baht didn't turn up. I ended up requesting for the bell boy to call me a cab. I was quoted 800baht, to which I said I didn't have as I was left with 500baht. After 45 mins of haggling (with the bell boy mind you, not the taxi driver), I got a cab for 400baht. By then, I was running VERY late for my flight. Driver took his time and (intentionally?) misunderstood my directions - brought me to the train station instead for me to take a train to the airport. And this was at 400baht. I ended up having to call my insurance company for help. Throughout my ride, I received a lot of "please give me more than 400" comments. Missed my flight, paid $200 to rebook a flight + extra cost for additional night of hotel and cab back out to city. - Breakfast variety was poor and chef at the egg station had a terrible attitude.