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Very good 7.5
Based on 4711 reviews

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Very good



based on 4711 reviews
  • Hotel Condition/Cleanliness 7.3
  • Facilities 6.2
  • Location 8.6
  • Room Comfort/Standard 7.4
  • Service 7.3
  • Value for Money 7.4
  • Food/Dining 6.7
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Robert E.
Australia
April 13, 2013
Stopover in Bangkok
Proximity to shopping; value for money; effifcient front office staff

Jonathan P.
United States
April 13, 2013
Great for shopping
Shopping and vendor stalls at night
I would rate it a 3 star hotel. It is great if you want to shop after tour of city.

Beryl C.
Singapore
April 12, 2013
Go for it if you'd like to be cheated
Close to shopping areas, close to morning and night markets
- Front desk officer forgot that my guest was only staying for one night before moving to another hotel (too expensive!). Ended up charging me for 4 whole nights. When I made a complain, I was referred to the duty manager who did not sympathise but went with the "no, she said..." and "sorry, you settle with my staff" approach. Disgusting. FDO ended up aggressively/threateningly telling me "forget it, *I* will pay. my fault, ok?!" DM then tried to guilt trip me with "Ya.. you don't pay, she will pay". I ended up paying half and accordingly, "shared" the cost with the FDO. Was met with disapproving stares from all staff before leaving. - A taxi driver with whom I pre-agreed to send me to the airport at 350baht didn't turn up. I ended up requesting for the bell boy to call me a cab. I was quoted 800baht, to which I said I didn't have as I was left with 500baht. After 45 mins of haggling (with the bell boy mind you, not the taxi driver), I got a cab for 400baht. By then, I was running VERY late for my flight. Driver took his time and (intentionally?) misunderstood my directions - brought me to the train station instead for me to take a train to the airport. And this was at 400baht. I ended up having to call my insurance company for help. Throughout my ride, I received a lot of "please give me more than 400" comments. Missed my flight, paid $200 to rebook a flight + extra cost for additional night of hotel and cab back out to city. - Breakfast variety was poor and chef at the egg station had a terrible attitude.

Susan H.
Netherlands
April 12, 2013
Back to the seventies!
Beds were good, room (triple) was huge.
The hotel is old, smells dusty and moldy. Gym is big, but still with Jane Fonda workout posters. Staff and taxi's are old too. It's ok, but not more than that.

arie M.
Indonesia
April 12, 2013
Good location
Clean room and best staff
Good location for shopping, clean room, but desain still old must renovation

SALMAN A.
India
April 11, 2013
location is good, but survice is very bad,
location is good, shopping areas are near, retourant area
it was just ok, room service is not good and even the size of the room is small,

Melanie J.
United States
April 11, 2013
nice location & breakfast included
large rooms, 2 water bottles provided each day, breakfast included
disappointing wifi was not included. was not informed that there was a charge for the laundry bag.

MICHAEL E.
Australia
April 10, 2013
Holiday with dental surgery
location , location, location
Have stayed here several times before. Hotel in need of " freshen up"

Phaik C.
Malaysia
April 10, 2013
Convenient Location , Good accessibility
Location is fantastic, pleasantly surprised with the choices available at the breakfast buffet, and they were considerate in giving us a large bed and and adjoining twin room for teenage daughters
Our initial bookings were for two nights as we were worried about some negative reviews we have read before. We were happy with the location of hotel and breakfast spread was value for money and decided to extend our stay there. We also discovered it was easy to find yummy thaifood around the hotel and we also found a Chinese restaurant right across the hotel. That was a pleasant find for the kids because they missed the Chinese meals. Would definitely recommend this hotel to anyone who is in Bangkok for a shopping trip!

Adi A.
Israel
April 09, 2013
good location for shopping
location, comortable