arrow-up-icon Get points on your miles program!
Back to hotel info

Excellent 8.8
Based on 10575 reviews

Recent customer comments

Filter by traveler type

based on 10576 reviews
  • Hotel Condition/Cleanliness 9.1
  • Facilities 8.6
  • Location 8.2
  • Room Comfort/Standard 9.0
  • Service 9.0
  • Value for Money 8.5
  • Food/Dining 8.8

10 gabriel C.
May 21, 2013
perfect stay, appreciate staff kindness
room, staff, breakfast

9.7 yuko H.
Saudi Arabia
May 20, 2013
Gorgeous hotel
Staff, Room and Restaurant
This is the first time for me to visit but I can say this is No. 1 hotel in Bangkok.

9 wannapha M.
May 20, 2013
all th good
good hotel official verygood
We are so happy to stay at hotel and we want to go back again and thank you verymuch for taking care of us

9.7 Amit S.
May 19, 2013
Just Awesome.
Room, Staff and "Sky Bar".
Just Awesome. Friendly staff, Good rooms, Superb views, all in all a best place and a value for money place.

9.7 Charles H.
United States
May 19, 2013
It was amazing
Luxury room, great staff, stunning view
It was the best hotel experience I received in any country.

8.3 Herman L.
May 19, 2013
Large rooms
Comfortable beds and large bathroom

9.7 Julianne M.
May 17, 2013
Luxury hotel
Rooms were beautifully decorated with amazing balconies overlooking the river, restaurants had lovely food, great variety at breakfast, Rooftop bar was stunning.
Our disappointment was that we couldn't stay longer. Will return.

8.3 Marnie P.
May 17, 2013
Luxurious, clean and extremely comfortable.
Gym, pool, tower club
Paying extra for the Tower Club was well worth it for unlimited food and drink from 6am to 6pm.

9 yeung M.
Hong Kong
May 17, 2013
wonderful service
the staff are excellent, stunning river view, good cleaniness and service

6.7 Michelle T.
May 17, 2013
large comfortable rooms but may need upgrade
room size, breakfast spread, service
On our first night we stayed in the state tower suite, but the air con in the room wasn't functioning properly so we made a complaint and they moved us to the tower club the next day. Although it was an upgrade we preferred the the layout in the state tower hotel (balcony adjacent to living room). They should place a tv in the living room of the tower club suite. The place could use an upgrade. They're still using the box tv sets for the state tower suites. Towels looked worn and off white. We didn't make a big deal out of it however as the hotel staff were very attentive and offered excellent service. Location may be a bit out of place if you intend to do shopping as the malls are located at sukhumvit and siam area.