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Excellent 8.8
Based on 10643 reviews

Recent customer comments

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based on 10643 reviews
  • Hotel Condition/Cleanliness 9.1
  • Facilities 8.7
  • Location 8.2
  • Room Comfort/Standard 9.0
  • Service 9.0
  • Value for Money 8.5
  • Food/Dining 8.8

Hailey O.
United States
January 17, 2016
Great stay
Buffet breakfast, helpful concierge
We were traveling on our honeymoon and had a very comfortable and convenient stay at Lebua. The breakfast was great and hotel was very scenic. It is a little upscale for our taste (ie there is a dress code to go to the roof) but overall good hotel with many nice amenities!

Anita O.
United Kingdom
January 16, 2016
Stop off
We had a suite on 21st floor it was huge amazing view and right in the heart of everything bed so comfortable
As above

Vasilis K.
January 15, 2016
Overrated old hotel
Location, view from balcony, status
We experienced the Lebua as a bit overrated and outdated. The hotel is a bit older which you could feel. The rooms where big and nice but did not feel too modern and the sound insulation was not so good. The rooftop bar has nice music and a lovely view but on the downside its overfilled with people that are there just to take selfies. Overall an okey hotel in Bangkok but there are better ones for a better price and place.

Steve R.
United Kingdom
January 15, 2016
Consistently the best all round hotel
Location, Breakfast, Staff
This is the latest of many stays at Lebua. 2-3 times a year for the past 10 years It offers all round the best value for money in one of the best locations in Bangkok Loved it and will be back again later in 2016

Jonatan P.
January 15, 2016
Excellent Service and staff
Breakfast buffet, location and staff
The Lebua Hotel location is excellent for going anywhere around Bangkok. It is nearby the river and many other attractions of the city. The staff and the service in general is excellent. Regarding the breakfast buffet, it is amazing, we found there plenty of dishes from India, Thailand and Europe. The dinners are also excellent even though the price is a little bit expensive compared with other restaurants in this area. The weakest point of this Hotel is the swimming pool. It is small and is difficult to catch the sunshine there. However, the gym that is located just in front is more than enough to keep you fit during holidays.

Kaspars S.
January 15, 2016
Location, Room comfort, food

Karsten K.
January 15, 2016
not really as expected
beautiful view, rooftop terrace, room size
honestly I was a bit disappointed, especially if I compare it to other 5-star accommodation. Check in procedure was a pain as they only have a very small counter with 4 staff but always 40 - 50 guests arriving at a time. We were forced to wait in the hall for more than one hour before we received the room key. Room was quite big, more the size of a served apartment than a hotel room. Approx 200 sqm as we received an update to a higher category. But: Kitchen was from IKEA, sofas have been extremely old and the interior design was more 80th than modern. There was no central switch for the lights neither a switch board but lots of lights had the switch directly on the cable. With more then 20 lights it takes a while to switch them on or off, especially as some cables has been hidden somewhere. They advertise with the balconies but both balconies have been locked and they refused to open them. Room service was extremely slow (we waited more than one hour for a simple order). staff friendly but incompetent and not well trained. Pool area is in a lower level, extremely small for that size of hotel and all deckchairs are always blocked. No wonder, if you have 30 chairs for more than 1000 guests. breakfast below average. very sweet tetra pack juices, failed to prepare eggs benedikt, no choice of tea. All together I would say my worst 5 star experience in the last couple of years.

mariola B.
January 14, 2016
Fantastic hotel :) must stay there
Massive suite, massive bathroom, fantastic view
Great experience, high grade breakfast :) We had lunch by the pool which was nice and couple frozen strawberry daqari also good. Went to sky bar with the friends. Yea nice view, very crowded, drinks overpriced, We went to the inside bar, and on chair I found cockroach, tree members of the staff seen it to looked at me and just went, didn't receive apologie. That was very disappointing specially when u at 64 floor 5 star hotel spending 1000 bath per drink. Still hotel it self very nice, would recommend. Definitely will b back.

Minnie L.
United Kingdom
January 14, 2016
Holiday stay
Room staff and location.
We had a fantastic time. Staff amazing. Room exceptional.

Scott W.
United States
January 13, 2016
One night in Bangkok
the view, room size, comfort
Loved the stay -- wonderful experience as soon as we arrived in the carport, check-in, and being waited on hand and foot. The food at the restaurants is pretty good, definitely enjoyed the service and friendliness while dining. Don't expect the outside pool to be heated, and there's no hot tub, not that you need it in one of the hottest cities on the planet haha It was definitely as much fun staying in the room and relaxing as it was touring around the city and site seeing. Take full advantage of all the amenities!