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2015
Excellent 8.8
Based on 10576 reviews

Recent customer comments

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Excellent



based on 10576 reviews
  • Hotel Condition/Cleanliness 9.1
  • Facilities 8.6
  • Location 8.2
  • Room Comfort/Standard 9.0
  • Staff Performance 9.0
  • Value for Money 8.5
  • Food/Dining 8.8

8 KAI Y.
Malaysia
December 21, 2012
Great facilities and beautiful hotel
Sirocco skybar
Environment of the hotel is beautiful, great facilities and warm services. Breaktaking view from sirocco skybar. Breakfast served is nice. Would like to stay longer in future time.

8.3 Malgorzata W.
Poland
December 21, 2012
Lovely hotel at good location
good location, very good service
very comfortable rooms and very nice and helpfull staff;

9.3 Duncan B.
United Kingdom
December 21, 2012
Best hotel - great room & view
Staff are very helpful & friendly
One of the best hotels I have ever stayed in. The ratio of staff to customer is very high and they really do look after you from check-in to drinking cocktails on the roof. I cannot fault this hotel and we really enjoyed our stay.

9.7 Fiona M.
United Kingdom
December 21, 2012
Amazing hotel, best service in Thailand!
Great selection of restaurants / bars, huge rooms and amazing service
We stayed here for one night in December (two female friends), absolutely loved the place - so much that we have already booked a night for our return to bangkok in a couple of weeks. Good pool, spa, fitness centre and cocktails in the amazing Sky bar.

9 Amanda N.
Sweden
December 21, 2012
The hotel itself was an experience
Never slept in so comferable bed/linen.
Loved the suite, but missed the sunset at the balcony the first evening because they hadnt unlocked the balcony door. Lovely view, very nice hotel room. Nicer than my own apartment haha. The livingroom was unnecesary but we loved the bathroom and the beds were so comfterable. The breakfast was great. Negative: slow check in and they charged a deposit of 6000 baht.

9.3 Au C.
Hong Kong
December 20, 2012
Luxury hotel with excellent service
Excellent services, classic French-style lobby, sky bar, spacious rooms
Hotel location is good if you want to have a boat ride on the river or visiting Asiatique Night Market. Spacious room with separate bedroom & living room and a huge bathroom as well. Seems every room has balcony but isn't accessible as it's locked for safety and security reason but anyway super nice view if on the higher floor. Sky bar is excellent and awesome though the spending is a bit higher than expected. Smart-causal dress code is applied at the sky bar. Free wifi is every where inside the hotel. Swimming pool is freely accessible & long enough for real swimmer. Fitness room is huge and comfortable. All the staff in the hotel provide excellent and professional services. They gave us advice for nearby sightseeing points and provided services in polite manner.

4 Katia V.
Brazil
December 20, 2012
Not recommend!
Frustrated
They overbook, sent us to Hollyday Inn. That supposed to be a dating with my husband. Lies and not well treated.

10 Pat P.
Australia
December 20, 2012
Wonderful staff, big rooms, ideal view
The staff went out of its way to make our business trip successful
The concierge, Shaun, is absolutely wonderful. He makes any small worries go away, and as he has lived for 9 years in Bangkok, he knows all the best places to find things. We've used the hotel at least 5 times, and we are never disappointed. Even the amenities in the bathroom are superior. Wonderful Italian products with loofah, Hair brush and lovely slippers as well as all the usual things. The international breakfast was varied, well cooked and hot. The service is attentive.

8 Trond M.
Norway
December 19, 2012
Lovely hotel with exelent service
Fantastic view from my room in 52th floor. Fantastic breakfat with a wide selection of all kinds of food.
we was upgrated to a tower suite with balcony and the panorama view from terrasse was amazing. wooden floor make it clean.only thing that i did miss was a televition in the room with sittinggroup. only one tv - in bedroom. bathroom was very nice and luxerious. not far away from bts station, but quit far away from shoppingdistricts.

7 Naoto K.
Japan
December 19, 2012
Unexpected visitors.
Nice view from a balcony and Sky bar on the top floor.
i have several things to share with other members. i stayed at this hotel 15th of dec, 2012 with my wife and other family members. at check-in, my wife told a receptionist that this was the first night after our wedding. they made our stay special and memorable one. good point: -celebration cake was placed in a refrigerator. -great view from a balcony. -cozy atmosphere on the rooftop bar(sky bar). bad point: -hotel staff came into our room while we were taking a shower. -housekeeper came in at night (don't understand why). -some staff at the front desk treated us in a bad manner. overall our stay was okay but i was disappointed at their service.