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Recent customer comments

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based on 2773 reviews
  • Cleanliness 8.0
  • Facilities 7.6
  • Location 9.0
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for money 8.2
  • Food/Dining 6.8
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Manjit H.
United Kingdom
December 02, 2015
Great location
Location, cleanliness, staff
Enjoyed my stay Rooms were well equipped Great location near BTS station and restaurants and nightlife

Stephan K.
November 30, 2015
old hotel in central location
Hotel is very close to Nana BTS and to the nana entertainment red-light district. actually you can see NEP from your window. They have double glass windows to block the outside noise but little can still be heared. Air-con is very old and noisy. You can have it either set to freezer or off. Breakfast is quite basic, better go for a cheaper rate without. Be careful to get non-smoking floor is you aren't a smoker. Smell in the smoking rooms is quite intense. Unfortunately they didn't honor my non-smoking request and place was fully booked. Besides that, room is very clean, daily maid service. Staff is very friendly and helpful. Hotel is popular with single men bringing company back from NEP. So no place for a family holiday but a big advantage for others.

kaushal V.
November 27, 2015
5 star
Just awsome hotel

kaushal V.
November 25, 2015

Jani S.
November 21, 2015
Good hotel, Best location
Location, staff, bathroom

Michael N.
United States
November 20, 2015
Emergency Exits Blocked With Construction Debris
Location, Price, WiFi
Checked in late on 10/31/2015. Had a room on the 7th Floor. Construction & remodeling was happening on floors below me. On the night of 11/01/2015 there was a power outage around 11PM. I waited about 15 minutes and went to the lobby using the emergency exit. The stairs were narrow and they were blocked with construction supplies and room furnishings including boxes for toilet seats, televisions, room paintings and emergency lights. The 6th floor was blocked with a blue tarp covering the stairwell. When I made it to the lobby, the power was still out and I told the receptionist what happened and that it was un-acceptable to block the emergency exits. If there had been a fire, blocking the exits puts people’s lives (mine) at risk. I asked to speak to the manager and was told that he was not available until the morning. I insisted to speak with the manager and was told that since the phones were out, she could not call. After asking how I can call the police to investigate the blocking of the fire exits, she was able to use her cell phone to call the manager. I spoke with the manager and he tried to explain to me that they needed some place to store the material during the remodel. I explained that guest safety comes first and that having the stairwells blocked put guest lives at risk. I told him that I expected that the stairwells be cleared out immediately. I left the hotel and when I returned in the morning, the power was back on. I went back to my room on the 7th floor and retraced my steps taking photos and video. Nothing had been cleaned up. I went back to my room and packed my bags. I went down to the lobby and told them I was moving hotels due to safety reasons and I wanted to cancel my reservation and a refund for last night. I was told the manager was not available to authorize this. I left in a taxi and contacted Agoda who processed my refund. I sent an email to the owner and had not heard back.

November 19, 2015
Budget Clean Nana Hotel
Location, Clean and Price
Very nice small clean budget hotel in NANA. Opposite Arab street full of food and BTS and NANA plaza.Recommended for solo traveler on a budget.

Georg P.
November 16, 2015
Majestic Suite Hotel
Location, Staff, Room

Thiesen P.
South Africa
November 16, 2015
Excellent location

James K.
November 09, 2015
Jim's Majestic
Loation, value for the stay, and friendliness of staff.
My stay was excellent. The staff was very helpful and easy to get along with. It is close to the BTS line which gives easy access to a wide variety of nightlife and shopping venues.