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Recent customer comments

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All reviews (772)

Business travelers (105)

Couples (333)

Solo travelers (261)

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Families with older children (17)

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based on 772 reviews
Hotel Condition/Cleanliness
Room Comfort/Standard
Staff Performance
Value for Money

5.2 Michael B.
March 02, 2016
Extremely disappointing. I wanted to surprise my wife for her birthday, and I reserved a suite which really was just a regular room with a strange sort of windowless seating area through a small door. The room was dark, and dull. Dinner at Nahm was disappointing. hard to see what the fuss is about. The staff were excellent. Too bad the property is so drab. In Bangkok, with so many great hotels, great rooms,and such affordable rates, this can't compete.

9.6 Asker B.
February 27, 2016
Nice room, quiet location middle of down town
Nice turndown service, daily refreshment of exotic Thai fruit. great pool service

8.8 Michael K.
February 23, 2016
It's become our favourite
Great hotel, staff are amazing.

9.6 Geraldine O.
February 23, 2016
Excellent restful stay
A quiet gem in Bangkok. The service of the staff is excellent. Large wonderful room.

9.3 Doreen C.
February 25, 2016
Outstanding - the perfect romantic getaway.
Outstanding food at Nahm (for dinner), Glow (for breakfast) and even room service; sweet little gestures from the hotel for our anniversary; and wonderful ambience.
What an outstanding hotel. We started off our stay with a late check in and the best room service we've ever had - complete with complimentary prosecco and chocolates for our anniversary. The daily breakfast at Glow was the most original, clean, healthy and fresh we've ever had at a hotel. The room was beautifully and tastefully furnished. The bathroom was spectacular, and the bath products wonderfully fragrant. The pool was gorgeous and refreshing after a long hot day of shopping. But by far, the highlight was dinner at Nahm. One of the best meals we've ever eaten, anywhere, ever. Just outstanding in every way. Our only gripe was that we were unable to use the gift vouchers the hotel gave us for their spa because it is very popular and appointment availabilities very rare. So do book ahead if that's something you want to try, as we will, when we go back, as we surely will.

8.3 Miu T.
February 22, 2016
I will come again
The staffs really helpful and nice. The environment is good.
We are really thanks for the helpful staffs who solve all the problems for us. The location is little bit far from BTS. But it's ok for us as the environment of hotel is quite good. I will come again if I go to Bangkok next time.

9.2 Therese E.
February 27, 2016
Wonderful and amazing, as was our entire stay at this hotel. Awesome service with incredible helpful and very observant staff focused on that I would feel good and have a wonderful stay. Wonderfully tasty breakfast. We took out some food from room service which was very good. There was a beautiful, quiet and nice pool area. High quality of this hotel throughout.

9 seth B.
United States of America
February 25, 2016
Very nice
Great neighborhood

February 15, 2016
Best location in Sathron
staff, swimming pool and cleaness of the room
wonderful stay at this strategies location

8 Ho W.
United Kingdom
February 11, 2016
Worth staying
Good location, friendly staff, nice design room
It's one of the best design hotel in Bangkok, room service meal and breakfast are superb. Staffs are very friendly and helpful