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Agoda Verified Reviews

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Very good



based on 22016 reviews
  • Hotel Condition/Cleanliness 6.8
  • Facilities 6.0
  • Location 7.7
  • Room Comfort/Standard 6.9
  • Service 7.0
  • Value for Money 8.1
  • Food/Dining 6.4

8 cihan K.
Turkey
August 04, 2015
good location
location airport link value for money
Good

4.3 lydia V.
Philippines
August 03, 2015
reality strikes
location, staff
i was disappointed. the staff is good. they are accommodating. but the facility reminds you of how you pay. internet is a necessity to travelers because in the absence of the local sim card, internet can provide you access to people and can search places. my room has no access to free wi-fi. i asked the staff if there is a free wi-fi she told me not in my room. lobby wi-fi is for 150 baht a day. my room is clean but it looks untidy because of the stained rug and ceiling, and stinks of burnt cigar. there was no free hot water. my hotel in kuala lumpur and SG is much cheaper but has better facility and better services than this hotel.. nasa vegas hotel will give you what you pay for. if you pay less, you receive less. maybe they can imrpove their services by reviewing customers' feedback.

10 Jennelyn T.
Philippines
August 03, 2015
Nice hotel
affordable, accessible, clean
We always stay in this hotel whenever we are in Bangkok. The rooms are clean, accessible to the airport and other shopping areas. It is safe to stay here.

7.7 Ming Y.
Hong Kong
August 03, 2015
Big room with good price
Good location, spacious room, nice staff
I am satisfied with my staying.

2.7 Chee L.
Singapore
August 02, 2015
A bit dirty. Unfriendly counter staff.
cheap. easy to travel. quiet.
First room they check me in heater spoiled. Counter lady is unfriendly when i inform her the problem. They keep me waiting until 2 staffs and 1 technician confirm the problem then changed the 2nd room which take about an hour time. Poor service. The 2nd room is a bit smelly. The air con is noisy and not cool when turn it to 16 °c The bathroom heater either too hot or too cold. It is around 0200 when i check in the 2nd room too tired to complain. It is sat night. So i forced myself to rest on such environment for 2 nights. Horrible exp. Sunday morning the counters are crowded with tourist. Have to wait for long time to make a complain. I have my plan on sunday cannot waste my time on room issue. So i make my complain on monday morning again. The counter lady told me they need the technician to verfiy the problem before they take action and the techician take a long time to travel to the hotel. Expected me to wait again for a room they check me in. The nasa vega management suck. In the end i have to ask agoda for help by email. Which the help of agoda. I manage to change to the 3rd room that the bathroom heater is working and the air con is cool. The 3rd is slighty dirty and the fridge door fall off easily when i open it. At least 3 night onward i have proper Rest. I stay at the hotel for 7 nights. First two night is like hell to me. Noisy aircon smelly room and cannot have proper bath due to heater either too hot or too cold. :( This is the second time i stay at the hotel. The first time same price same deluxe room. But the difference between the first time and second it like heaven and hell. First time everything is perfect. Worth the money. I will never check in at the hotel in future. When i complain to agoda. Agoda offer me something in return which i will not highlight here. At least i feel better and will continue to book my hotel when i travel under agoda in future.

4.7 Nalinnipha C.
Thailand
August 02, 2015
Meh
Lobby looked nice
Wifi was not free, you need to pay 150 per day. In this respect, it doesn't compete well amongst the previous hotels i have been a guest at. I think it looks a lot better than it really is, for the price, you're better off staying at one of its many surrounding hotels which are a lot better.

8.7 Sitthiporn I.
Thailand
August 02, 2015
Be worthwhile to stay here
Close to airport link, Cheap, Convenient
A room that enought to stay not big and not small. a bathroom have bathtub. Room was clean

8 Krairoek F.
Thailand
August 01, 2015
Good hotel
price, location, clean

7 CHAVEEWAN P.
Australia
August 01, 2015
Close to transportation bus,skytrain
Location,staff,near airport link

9.3 Tapan D.
India
August 01, 2015
Value for money
Good staff
Value for money, good staff , good location