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Recent customer comments

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based on 2122 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 7.9
  • Location 8.9
  • Room Comfort/Standard 8.1
  • Service 8.2
  • Value for Money 7.8
  • Food/Dining 7.6

Roos M.
July 11, 2014
good hotel, good staff
near rivertaxi, free internet, location
good hotel, maybe a touch to expensive what you get but good stay

Kathleen P.
United States
July 01, 2014
Extremely Accommodating!
Luggage Storage, close to sights and city activity
The Navalai River Resort staff was very easy to work with and always were doing whatever they could to help us. We were able to leave bags there (for a small fee) when we were leaving the city for a few out of town tours. Knowing that we were coming back to the hotel just gave us the flexibility to do so without having to lug all of our suitcases with us. The staff always went out of their way to help us in any way with transportation, dinner reservations with a view of a temple, EVERYTHING! HIGHLY RECOMMEND!!!

Wayne H.
June 30, 2014
location, river, staff
very good

Paul M.
United Kingdom
June 30, 2014
Over priced for what it was
Clean, nice service, lovely rooms
Very nice place, a bit far from most things and over priced compared to other hotels but cannot knock the actual hotel, staff and hotel were amazing

Marie N.
New Zealand
June 23, 2014
We like this hotel..
Close to the river and boat transport good restaurants near by, friendly porter Suphol who is always smiling:).
Not really a resort Interesting to see all the activity on the river.the area around the hotel is very interesting and feels safe.We have stayed several times and will return The only real complaint is that the air conditioning is very noisy.

Peta M.
June 22, 2014
Good location on the river
Attentive, friendly staff, great breakfast and river location
Second time we have stayed at this hotel and again a positive experience. Staff are friendly and attentive, check in and out easy and a great river side location. The included breakfast was fantastic and the breakfast manager (Mr Buri I think was his name) was very helpful. Lovely to eat breakfast on the terrace by the river. Location near the number 13 river ferry stop and close to Khao San Rd.

Vanessa G.
June 22, 2014
location pool view
good. Gannot stand the piped music they have had for years.

Anni-Kaarina K.
June 18, 2014
Great, I will stay there again!
Clean, friendly staff, awesome swimming pool, good location, rooms next to the street are well sound proof so still have a quiet nights even the city is sprawling just outside your balcony
I liked it so much I'm sure to be staying there again when I next time travel to Bangkok!

Regan W.
United States
June 16, 2014
Good Value
Nice boutique hotel, good location, friendly staff
Have stayed here before and will be back. Clean, nice, friendly and good value.

Stephen P.
New Zealand
June 10, 2014
A nice hotel
Location, friendly staff, good breakfast
A good stay, the only problem we experienced was the multiple failure of the electricity every night, meaning if you were reading you were suddenly in darkness, or you woke up with the air conditioning off and the room oppressively hot with near ambient temperatures. Without this problem I would have rated the stay excellent.