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Recent customer comments

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based on 2122 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 7.9
  • Location 8.9
  • Room Comfort/Standard 8.1
  • Service 8.2
  • Value for Money 7.8
  • Food/Dining 7.6

Bradley L.
South Africa
January 21, 2013
Great hotel with very good service!!
Staff were extremely helpful even with tourist enquiries. Good dining room and staff spoke english. Very nice view of the river and great access to river transport.
Access to the the pier in front of the hotel, made tourist transport extremely easy. The staff were VERY helpful with internal matters and tourist advice. They spoke english well. The rooms had a good river view, and were clean and well services. I definately recommend!!

charlotte Z.
January 21, 2013
Nice place, central, and fantastik vue over river
Splended food
I Think it is the Best hotel I ever have visit in Bangkok. Glose to the river, fresh air and a ok swimmingpool.Also Close to Kao San road,

Chris E.
January 19, 2013
Perfect Location- Good Hotel
right on chao prya river next to water taxi pier 13- near infamous toursit ghetto khao sahn road
we stayed here four nights- rooms are a bit small as compared to photos- we loved the location as everything was accessible although getting to skytrain would require taking boat down to pier 1- the restaurant has the killer view of all the activity in the river- make sure you get a quiet room as streetside rooms are extremely nosy- huge breakfast buffet with good selection

January 18, 2013
Good place, but needs urgent remakes
Good to party, not to relax
The staff is not very proffessional and the photos on the site are 100% unreal: the rooms looks old. Noise isolation is a concept that they don't know in this hotel (very noisy, specially at night). They will try to get money from you all the time... We will never come back to this hotel, thus we travel to Thailand every year.

Gerhard G.
January 16, 2013
Very nice and central Hotel
next to the pier, clean and big rooms, quiet (river-rooms)
Wel enjoyed staying there very much. We had a big, quiet room, facing the river. It was nice to sit on the balcony in the evening. The bed was big and very comfortable, the bathroom is very clean, with a good shower (warm water, good water-presure). The pool very nice-

Stephanie P.
United Kingdom
January 12, 2013
The perfect location in Bangkok
Excellent pool and bar. Clean rooms. Close to main shops and bars. Access to other areas in Bangkok via the river
we had an excellent stay at navali river resort. the hotel staff were friendly and the place was kept clean. the location was perfect for us, situated on a strip of local bars that were great fun as well as quick and easy access to khaosan road. when the city gets too much it's so nice to chill out on the rooftop pool and bar which has great cocktails! one of the best features of the hotel is that it backs on to the chao phraya river with one of the river taxi stops just outside where you can get a boat to see lots of other areas of the city. a brilliant location with great facilities.

Jan P.
South Africa
January 10, 2013
Great location
Hotel located right on the river and jetty. Nice, clean rooms and very good breakfast. Staff not very friendly. Hotel is very expensive by Bankok standards even if location is great.

Kilian C.
January 10, 2013
Great hotel in great city
Location, wifi, staff
Very pleasant 2 day stay here. Staff always helpful with any of our requests. Would recommend.

Robyn B.
United Kingdom
January 08, 2013
Great hotel
We love the Navalai. Its the best location, best service and best facilities of any hotel at this price range. This is our 3rd time here and once again we have no complaints. The rooftop pool now has its own functioning bar/restaurant which was new since our last stay in 2011. Quite simply a great place to stay.

Joanna R.
United Kingdom
January 08, 2013
Fantastic Location
Fantastic Location
Spacious room, ideal location, great breakfast, friendly staff