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Recent customer comments

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based on 1192 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 7.4
  • Location 8.6
  • Room Comfort/Standard 8.3
  • Staff Performance 8.4
  • Value for Money 7.9
  • Food/Dining 7.3

6 Sin C.
April 19, 2016
Nice hotel
Overall was fine, but check in take too long. Not much choice of entertainment, restaurant near the hotel. Staff was friendly. Thank you

8 shay H.
April 18, 2016

6.4 Jean-Ann R.
April 17, 2016
This was told to us after requesting the air conditioner to be fixed. Enough said. Obvious,y customer service is not high toon this hotels agenda. Won't go back!

10 Claudia B.
United States
April 15, 2016
Would recommend
Every thing was good

8 Inga P.
April 11, 2016
nice modern hotel
location is very good. Easy to move around

4.4 caroline G.
April 08, 2016
wrong room
We didn't get the room we paid for. We end up in a Deluxe room, while we paid for a Grand Deluxe. Internet was not working at all into the room. The person at the reception desk wan't really nice. I would not recomand this hotel, except for the location.

5.6 John H.
United Kingdom
April 03, 2016
We were put in a room with a small window overlooking a blank wall with a small filthy inaccessible balcony. Very noisy AC. Hard bed. We have been to this hotel before and had a much better experience. It is in a good location with plenty of restaurants adjacent, and only a short walk to Khaosan Road.

9.6 Emma S.
United Kingdom
March 31, 2016
Wonderful sanctuary in the craziness that is Banglampu
A modern, spotlessly clean hotel with a lovely pool on the roof and a great restaurant in house. Ten minutes walk from Khao San Road but nestled in a quiet street full of cute coffee shops.

8 stephen G.
New Zealand
March 29, 2016
Good hotel but overpriced
I have stayed here many times and like this hotel very much. It is very clean, good facilities, good staff and good location. My only criticism is that it is way over priced for this area there are 4 and 5 star hotels cheaper than this in areas such as Sukhumvit and Silom. I would stay here again but always feel like I've paid well above the market price for this area.

5.6 Oliver O.
March 24, 2016
overpriced and not clean
Compared to other accomodation in this area (where I often stayed but which was fully booked this time), this place is much too expensive. Not much different from the old New Word City but more than twice the price. Some new furniture, but not even a desk or a place to out the suitcase. Very loud aircon. The floor was not clean but they only sweep it with a broom - that did not remove the sticky blobs and stains.