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2015
Excellent 8.2
Based on 5967 reviews

Recent customer comments

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Excellent



based on 5967 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 7.6
  • Location 9.4
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for Money 7.8
  • Food/Dining 7.5

Narongdech L.
Thailand
February 15, 2015
Fantastic Hotel
Location, Food, Staff Performance

PUI C.
China
February 14, 2015
Near Siam bts
Transportation, night market beside hotel, helpful staff
Apart from arranged by room 511, it is strong bad smell from lavatory and few insects beside handpot. Everything is ok, especially for convenience to transportation, near Siam bts.

Chong T.
Singapore
February 14, 2015
Good hotel in a good location
next to BTS, within shopping district, reasonable price
We chose this hotel because it is next to Siam BTS station, which is an interchange station. Also, it is in close proximity to several shopping and dinging options.

Amphorn H.
United States
February 13, 2015
Wonderful stay, highly recommend!
Location, excellent and caring staff and peaceful and comfort
-Excellent! Very quiet inside the room despite being located in a busy shopping area of Siam Square. The bed is very comfortable and the bedding is soft. I slept very well. -Centrally located. Easy to get around Bangkok via BTS/MRT. -Caring and friendly staff. Kudos to "Viang (?)", the person I checked in with who is very helpful and nice. My flight leave much later than the check out time but I was allowed to retrieve the luggage stored and check in their "Day hotel room" free of charge to shower prior to leaving for the airport at 6pm!

Chin F.
Malaysia
February 12, 2015
very good
friendly service, fantastic breakfast, good location
very good; this was my 3rd time stay in this hotel; certainly will come back again

Lillian C.
Singapore
February 11, 2015
Great service and comfortable stay for families
Great service. Good selection of food for breakfast. Walking distance to bts and Siam paragon
Great service from the staff. I had to bring along medication for my child which needed to be kept refrigerated. The mini bar within the room cannot freeze the icepacks I brought along. Despite some initial difficulty trying to explain to the various staff in English. We managed to get our ice packs frozen in the kitchen freezer on a daily basis. Kudos to the friendly and ever so helpful staff. Great for families.

Yasir S.
Pakistan
February 10, 2015
Location
Location
Average

Marian D.
Philippines
February 10, 2015
Awesome Experience
Location, best accommodation, friendly & accommodating staff
The hotel was a recommendation by a friend of ours who frequented Novotel. It was our first time in Bangkok and we truly had awesome & memorable experience to celebrate our wedding anniversary. Thank you!

Denise B.
Malaysia
February 09, 2015
Good
Clean, comfortable and nice

Wai L.
Hong Kong
February 09, 2015
Good
Good