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2015
Excellent 8.2
Based on 5902 reviews

Agoda Verified Reviews

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Excellent



based on 5902 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 7.6
  • Location 9.4
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for Money 7.8
  • Food/Dining 7.5

8 RICHARD C.
Singapore
June 23, 2016
Very happy to stay during this period.
Goods services and all staffs there! Will be back on next trip!!

6 Felice N.
Singapore
June 22, 2016
Bad experience for the return airport transfer
Overall stay is satisfactory. The location is good especially for family with young children with easy access to Kidzania & Sealife which is 10mins walk to Siam Paragon. There were some hiccups for the housekeeping. The used teaspoon was left in the tea sets & the bathroom stuff likes towels, floor mat were not placed after housekeeping. The most disappointed experience was happened during the return airport transfer to airport. The counter staff was not aware that we had already arranged for the return airport transfer to airport & we were told to wait for the transport at 3:30pm. But nobody informed us if the transport had arrived. Until we approached the counter staff then the counter staff asked us to go to the limosine service counter staff. When we approached the limo service counter staff, the staff with glass & grey hair suddenly screamed & shouted at us, said why we did not wait there at 3pm etc. My hubby was very upset. We have arranged for hotel airport transfer knowing that the rate is higher than 3rd parties service but we trust that the hotel definitely will provide much better service. But ended up, we had to face this kind of bad experience with their service. I hope the hotel will look into the matter & make necessary improvement in this area.

4.8 Jane L.
Singapore
June 22, 2016
CMI
CMI

7.2 Sunny L.
Singapore
June 21, 2016
Good Location
Good Location

10 Yew C.
Malaysia
June 21, 2016
Nice, Cozy room, location
Check-in and out is fast. Concierge service is good and room service is very good too. Spacious room with clean bedsheet and toilet very clean too. Definitely will come back again.

9.6 Kee W.
Hong Kong
June 20, 2016
Good Location
Good Location, Services are great

4.4 LOO P.
Singapore
June 20, 2016
Disappointment
1st day room no slipper 2nd & 3rd day untill 2pm room still not clean up 14th floor corridor very stuffy and have unpleasant smell

7.6 TAN M.
Singapore
June 19, 2016
.
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8 Bernie O.
Singapore
June 18, 2016
Happy Stay
Will return again.

9.6 alykhan H.
Canada
June 17, 2016
Great location for shopping and hanging out solo
Friendly staff and great bartenders