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Excellent 8.5
Based on 4673 reviews

Agoda Verified Reviews

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based on 4673 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.1
  • Location 9.2
  • Room Comfort/Standard 8.6
  • Service 8.6
  • Value for Money 8.2
  • Food/Dining 7.7

8.8 Shelly K.
June 24, 2016
Overall experience
I would rate 7 out of 10. The location is fantastic but the entrance to the hotel lobby was not grand plus the food cart placed directly outside the main entrance makes the surrounding unpleasant and lots of by-passers standing outside the hotel entrance.

10 Teng L.
June 24, 2016
Nice hotel with good location
Good service , will stay again.

8.8 Jissny W.
June 23, 2016
Overall we love to stay in Novotel

7.2 Wong N.
June 23, 2016
Comfy & great stay
Convenient location for shopping, food locator is great, room are spacious.

8 Kelestine T.
June 23, 2016
Awesome Location
Value for money given the location! It's at where all shopping is. Wide variety of breakfast buffet.

10 Boo S.
June 22, 2016
Shopping Paradise
Who needs Chachuchat when there is Platinum Mall. I was busy shopping then returned upstairs to download my loots then return to shop again. All in an air-conditioned environment. Food court was good. Hotel breakfast fantastic too.

8 Pheck L.
June 22, 2016
Great choice!
We are a family of seven and this is our second time staying with Novotel Platinum. We booked the executive level and were really pleased with the great service rendered. I even left my boy with them at the Premier Lounge so that I could do my shopping. The team looked after him well & we always had such great time having our break at the lounge.

7.6 TAI T.
June 22, 2016
Tan WL
Location is good and staff are friendly

8.8 ong E.
June 22, 2016
Good location
My first choice hotel in bangkok always!! Good service!!

7.2 pui L.
Hong Kong
June 21, 2016
Poor service
Everything is good, including the location and the environment. However the check in receptionists and the guys at the ground floor were very impolite. And the charges for calling taxi to airport was very expensive. It was a double price !