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Excellent 8.4
Based on 3180 reviews

Recent customer comments

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Excellent



based on 3180 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.2
  • Location 9.0
  • Room Comfort/Standard 8.5
  • Service 8.6
  • Value for Money 8.1
  • Food/Dining 7.5

Jie T.
Singapore
July 11, 2016
Good location and service
The hotel is new and the staff are all friendly. The facility also in good condition. There are pillow menu for us to select. great location, walking distance to the shopping district

Lance C.
Singapore
July 04, 2016
Small hotel, good location but FO needs more training
Good location to BTS but there is nothing around the hotel. There is a Dean and Deluca that serves breakfast and coffee and a few 7 eleven. Hotel linen is not smooth, those with sensitive skin beware. During check-in, one of the staff used my friend's card to pre-auth my room and my card to pre-auth his room. No apologies given and the staff blamed us for confusing her.

Kai G.
Malaysia
July 04, 2016
just next to train station
the train station is just in front of the hotel makes travelling in BKK very convenient! Hotel room is spacious, clean and amenities are good.

Graham L.
Malaysia
July 03, 2016
Clean & Decent Business Hotel
Nice clean hotel which is conveniently located next to Ploen Chit BTS. Staff were courteous and friendly. They were attentive and will do their best to assist if there is anything they can assist with.

Eddi D.
Indonesia
June 30, 2016
Room Condition premiere floor upgraded
The bathroom for a hotel of this level should have an exhaust ventilation. There were also black molds along the perimeter of the shower area. The toilet cubicle separate from the bathroom area has no ventilation whatsoever. The bedroom was comfortable. The view was excellent. The happy hour complimentary for guests on the premiere floor was satisfactory. The food was dry and tasteless. The breakfast spread on the eighth floor was alright and again the food was tasteless. The baguette slices were dry. Sadly to say for being a French hotel chain, I would expect excellent choices of bread. I find better baguettes in a boulangerie in Paris for that matter. The check in and check out were smooth. Overall the staff at the food and beverage department could have been more cheerful as if they are enjoying their work. That's all otherwise the experience was good.

Channarith K.
Cambodia
June 30, 2016
It's a great hotel with great location
No doubt the hotel is a few steps to the BTS which is very convenient. The staff is very helpful and professional.

Zhenjian L.
Singapore
June 26, 2016
Hotel just beside BTS station
Nice and clean room. Hotel just a stone throw away from the Ploenchit BTS which is just 2 station Siam BTS interchange. Friendly and helpful staff. A stay worthwhile.

Soo W.
Malaysia
June 21, 2016
Good
Good location and very convenient

Sarah C.
Singapore
June 21, 2016
Great service!
Staff were extremely friendly and they provided me with a baby cot at no additional charge! I will make this my hotel stay when I do visit BKK

Swee Y.
Singapore
June 20, 2016
A great hotel
Everything is good right from the check in till the check out! The hotel staff were excellent! They go extra miles to help whenever they can! A memorable stay!