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Excellent 8.3
Based on 5738 reviews

Recent customer comments

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based on 5738 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.2
  • Location 9.3
  • Room Comfort/Standard 8.5
  • Service 8.3
  • Value for Money 7.2
  • Food/Dining 7.8

Beryl M. from Thailand
Solo travelers
Stayed one night in November 2015
Convenient and comfortable.
Location, luxury and staff
The stay was excellent. A very good check in service and the access to the airport is very convenient. There is a shuttle which runs every 15 minutes to each terminal. The rooms are very comfortable and a good size. There are good facilities included in the price of the room which include a gym, sauna and swimming pool. There are several restaurants to dine at which offer Thai and international dishes. The breakfast at the hotel is excellent. A good choice if you are flying in and out of Bangkok.
Reviewed November 23, 2015

Mary M. from Australia
Solo travelers
Stayed one night in November 2015
A wonderful restful haven enroute
Location, spa, great rooms
Staff are very welcoming and tremendously helpful. Loved it - as always.
Reviewed November 20, 2015

Jeff B. from United States
Stayed one night in November 2015
More than just a convenient location
location, free airport shuttle, courteous staff
This is a very nice higher level hotel that provided us with a great night's rest and after several weeks of travel in Thailand. The free shuttle to and from the airport is exactly what you expect at this rate and takes all the guess work out of moving back and forth when you are tired. They have a little desk at airport entrance 4. When we came to the desk, the staff person had us on the reservation list and walked us right outside to the van. The breakfast buffet opened at 3am the following morning which was perfect for an early flight back home.
Reviewed November 20, 2015

kim S. from Canada
Families with older children
Stayed 2 nights in November 2015
Not as Good as Expected
comfortable bed, close to airport,
When a hotel says that customer service is their policy, I expect superior customer service. Compared to other hotels, their service was not superior.
Reviewed November 18, 2015

Michael S. from United Kingdom
Stayed one night in November 2015
its at the airport!
its at the airport!
The rooms are old. the staff couldnt care less The 'executive' check in is a waste of time. The food appalling.
Reviewed November 17, 2015

Yip W. from Singapore
Business travelers
Stayed one night in August 2015
Good Clean and convenience to be at when your busi
Clean, comfortable and convenient when need to work at the airport
Reviewed November 16, 2015

Puntip T. from Thailand
Stayed one night in November 2015
nice hotel
very convenient, clean , service mind
Reviewed November 16, 2015

chalat C. from Thailand
Families with young children
Stayed one night in November 2015
Best nearest hotel around airport
Location, japanese food
Quite comfortable to transport to international airport
Reviewed November 15, 2015

Michael B. from United Kingdom
Stayed one night in November 2015
Overnight stay while in transit
location, location, and comfort
The hotel is about the only option if in transit through Bangkok to catch an early morning flight. The hotel is comfortable and the rooms as expected for a four star hotel. The breakfast was not so good. There were too few staff to service the tables with the consequence that it was difficult to find a clean table on arrival at the restaurant and many of the breakfast choices were empty.
Reviewed November 14, 2015

Ali A. from United States
Solo travelers
Stayed one night in October 2015
Very close distance to Suvarnabhumi
Location, location and location
A bit overpriced but very close proximity to Suvarnabhumi for layover passengers.
Reviewed November 13, 2015