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Excellent 8.3
Based on 5694 reviews

Recent customer comments

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Excellent



based on 5694 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.2
  • Location 9.3
  • Room Comfort/Standard 8.5
  • Service 8.3
  • Value for Money 7.2
  • Food/Dining 7.8

Markus G.
Austria
July 02, 2015
so close to the airport, very convenient
location, modern hotel, food
good Hotel, good Food, surprisingly for a Hotel very nice Location, just Walking from Airport short way, ideal when you have soon a Connection flight, all good there, staff at check-in check-out Needs some Training how to smile and to be polite enough, but easy to stand that

GRAHAM B.
Australia
July 02, 2015
HAPPINESS WHEN YOU NEED IT
1 THE STAFF 2. THE ROOM THE CONVENIENCE
FIRST CLASS. oNE SUGGESTION IS THEY HAVE A LOOK AT THE POSITIONING OF THE SHOWER FAUCET, IT IS DESIGNED TO STAB THE UNWARY IN THE BACK.

Ranko J.
South Africa
July 01, 2015
Very good hotel
Location close to airport and very good connection to the city.
Very plesent as usual.

ROBERTO C.
Australia
July 01, 2015
Transit
looks/ services/ confort
the stay was a very pleasant experience. we are thunking to come back soon for a longer stay. a special rate will be great and breakfast included will be attractive as well since we have breakfast included on our way back from Europe (only) but not on our way to Europe ... we found it rather strange and inconvenient!

John R.
Australia
June 29, 2015
convenience
close to airport. skytrain to city and 24hr checkout on arrival.
Deluxe room was good. Walking distance from airport. Close to train station. However a little pricey but location makes up for it

Jan K.
Malaysia
June 28, 2015
One night stay
Free shuttle to/from airport, staff friendliness, cleanliness
Room was clean and good. Only point to note that there was no iron, toothbrush + toothpaste, and body lotion per other hotels. Maybe available upon request, but i checked in late and did not try to ask.

Saowanee P.
Thailand
June 25, 2015
location
location location location
convenience for waiting next day departure

Hungerford D.
United States
June 25, 2015
Lost Reservation and No Wake Up Call
Location, Location, Location
Gentleman at checkin "oh you booked through an out side company, thats why we can't find your reservation" then after I produced the paperwork, only asked if I would like to stay longer. Then asked if I would like a wake up call, yes, thank you 4 am please. No call, big surprise. Asked at the front desk and they just apologized and said we have no way to tell if I had asked for one or not. Now to be fair, the rest of the staff at the hotel was very kind and considerate at dinner and even the bell staff was great. But one person made it very difficult to like and its a good thing I set my phone as a back up alarm. Room was very nice and clean.

Ramon L.
Australia
June 24, 2015
excellent airport hotel
lovely pool, luxurious rooms, great service
perfect and well thought-out layover experience -- very high levels of service and style throughout

SUZUKI G.
Japan
June 23, 2015
Good but little too expensive
Closest hotel from airport. Quiet. 24h stay from check in