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Excellent 8.3
Based on 5697 reviews

Recent customer comments

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based on 5697 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.2
  • Location 9.3
  • Room Comfort/Standard 8.5
  • Service 8.3
  • Value for Money 7.2
  • Food/Dining 7.8

Laura M.
United Kingdom
April 14, 2015
great location for early flight
location, pool, comfortable room

Tanya M.
April 14, 2015
most convenient hotel for lay overs
the location is the best for lay overs, or for a couple of days if you don't want to go all the way into Bangkok.
this is a nice option, albeit a bit pricy for an airport hotel. However, they do have a free shuttle from the airport level 2, or you can walk through a tunnel to the hotel, (I never did find this). They have a great selection of restaurants and the pool is great. The rooms are comfy, and are spotless, with a modern feel. The staff are very efficient, and security are posted by all the elevators.

Beryl M.
April 12, 2015
proximity to airport
Facilities, staff and location
This is the best hotel to stay in if you have an early flight. The fitness centre is very good and there is a nice pool area. The breakfast is goods and the rooms are comfortable. A good hotel at the airport that offers a free 24 hour shuttle service.

Tracey C.
New Zealand
April 12, 2015
executive room extras
free wifi, free cocktails and canapés, proximity to the airport
The executive room deals with free wifi, complimentary afternoon tea, canapés and cocktails and free breakfast is really good value for an overnight stay

Timothy M.
United States
April 10, 2015
Great location
Location, staff and services

Natalie C.
United Kingdom
April 09, 2015
Fine for a quick overnight stop
location, breakfast, clean
Staff were pretty unwelcoming and impolite. It's pretty expensive for what it is - next time I'll be staying a bit further away, just for a better experience. One redeeming feature: breakfast starts at 3am, so good for super early flights.

William E.
United Kingdom
April 09, 2015
Location, location, location.
Location, comfort, food.
I have stayed at the Novotel many times and am always impressed. It does exactly what it says on the tin, convenient, comfortable and efficient. Before there was never wi-fi in the rooms but this has now been addressed and they have fast internet in all rooms now. Will continue to stay here when I am in Bangkok.

Ming K.
April 08, 2015
Novotel Bangkok Suvarnabhumi Airport review
Location, Condition,
Hotel is conveniently located besides the airport.

Ming K.
April 08, 2015
Novotel Bangkok Suvarnabhumi Airport Review
Location, Comfort, Posh
Hotel is conveniently located within walking distance from Bangkok Airport. Great for transit travelers but grossly overpriced.

Ricky W.
United States
April 08, 2015
Best place to overnight when laying over in BKK!
Location, room size and staff!