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Excellent 8.3
Based on 5662 reviews

Agoda Verified Reviews

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Excellent



based on 5662 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.2
  • Location 9.3
  • Room Comfort/Standard 8.5
  • Staff Performance 8.3
  • Value for Money 7.2
  • Food/Dining 7.8

10 Panarat P.
Thailand
December 24, 2014
Nice hotel
The service and environment.
Great.

10 Mark M.
United States
December 22, 2014
great service in all areas
close to airport / great rooms / great fitness center / helpful staff
excellent

9 Karl P.
Canada
December 21, 2014
In transit
Close to the airport, flexible breakfast hours

8.7 David D.
Australia
December 21, 2014
Very convenient
Closeness to airport, vey comfortable bed and very friendly staff.
The hotel was very pleasant to look at, The lobby is very impressive. I was just there for one night waiting a plane flight. The most important thing was a nice sleep, which I got due to a very comfortable bed. I just strolled to the airport via a direct walking route from the hotel, it took about 5 to 8 minutes. The staff were professional and friendly. It was what I hoped for when I booked it basically.

4.7 Leo K.
Australia
December 19, 2014
Takes Advantage of its Locaton
porximity to airport
We were transiting through Bangkok and stayed at the Novotel because we arrived late and had to leave early. The staff were indifferent on check in and made no attempt to help us find our room. The girl at reception just waved her hand in the direction of the lift. As this is a huge hotel, it is easy to get lost and we had to ask several times before we found our room. We stayed on a previous occasion for the same reason *we were transiting) and had the same experience. In fact, as the hotel was fairly full, the stafrf didn't care and asking for extra pillow/towels was a major effort for them. The buffet is OK and the breakfast buffet starts at about 5am.

9.3 Lauren K.
United States
December 19, 2014
The hotel needs to provide free in room internet.
Location service clean
Free in room Internet is a must for business travel. Especially at that price and being a 4 star hotel

10 Gladys B.
Canada
December 19, 2014
Excellent choice
Convenience and quality.
Only stayed one night for an early connection but found this to be snow excellent hotel.

9.3 adam H.
United States
December 17, 2014
Great ceasar salad
food, bathtub, beer on tap
My stay was so relaxing. The beer on tap was cold and the ceasar salad was great.

9 adam H.
United States
December 17, 2014
comfortable transit
food, comfort, easy
It was just right for my transit time in Bangkok. I love the Novotel

8.3 MASSON P.
Belgium
December 15, 2014
Good hotel for 1 night
Situation near the airport, the tranfserts,