Back to hotel info

Excellent 8.3
Based on 5740 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 5742 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.2
  • Location 9.3
  • Room Comfort/Standard 8.5
  • Service 8.3
  • Value for Money 7.2
  • Food/Dining 7.8
Sort by

Joohyung P. from South Korea
Business travelers
Stayed one night in February 2015
Good
Location, Service, Clean
Good
Reviewed February 04, 2015

Beverley B. from United Kingdom
Couples
Stayed one night in December 2014
Transit stay
Convenience to Terminal / 24 hr check in / comfortable
Perfect for a transit stay with free 3 min shuttle from terminal. Also on the trainline if time allows for a look around the city with your bags left in. Your room.
Reviewed February 03, 2015

David F. from United Kingdom
Couples
Stayed one night in January 2015
Stopover in Bankkok
Closeness to the airport, the pool area, room comfort
It is now possible to walk from the airport to the hotel, avoiding the shuttle bus, by going to floor B and following the signs, taking you underground - well lit, smooth floor, easy even with a suitcase. Takes 10 minutes. Still not clear when you arrive, where the check-in desk is. Surprised that there is not a 24 hour coffee shop. Last meals at 10.30 except pizza until 11 pm. Room spacious and well appointed. Bath and shower provided. Very quiet. Enjoyed the pool area, nicely laid out, towels provided, a little oasis. This hotel is perfect if you are breaking your journey for a few hours. It's an hour into downtown BKK, so not ideal if you want to sightsee etc.
Reviewed February 03, 2015

Mark F. from United States
Business travelers
Stayed one night in December 2014
Good location
Good location and close to airport
The rooms are quiet and comfortable. I like that its so close to the airport. The food has gone down hill over the years. The breakfast is not that great of a value anymore.
Reviewed February 03, 2015

David B. from United Kingdom
Families with young children
Stayed one night in January 2015
Disappointed
Location - Childs Play Area -
No free wifi - food is not good - very expensive-
Reviewed February 02, 2015

Sanna P. from Finland
Families with young children
Stayed one night in January 2015
Sanna P.
Easy access to the airport, large and comfortable bed and great breakfast buffet.
We stayed the last night of our holiday in thos hotel and it was great. The access to the airport is easy, it took us only 8 minutes to walk there. The breakfast buffet was superb. Great choice!
Reviewed February 02, 2015

Umaporn K. from Thailand
Couples
Stayed one night in October 2013
Over rated
location.
Just because it's at airport does not automatically warrant 5 star. Good hotel and convenient to airport but many tray empty at early breakfast. Otherwise a nice hotel very overpriced. Better hotels just 10 min away by taxi or free hotel bus
Reviewed January 31, 2015

patrick B. from Australia
Business travelers
Stayed one night in June 2014
Great Airport Hotel
Location, Staff, Dining Options
always a welcome stay because of convenience, cleanliness, great staff
Reviewed January 29, 2015

Harry M. from United States
Couples
Stayed one night in January 2015
BKK
Location. Bed. Breakfast.
Excellent.
Reviewed January 29, 2015

Stephen H. from United States
Families with young children
Stayed one night in January 2015
You get what you pay for here
the bed, the bathroom, the location to airport
It was very comfortable and suprisingly quiet. The cost of the rooms make me grit my teeth a bit, but when you add up all the comforts the hotel provides/offers it takes some of the sting away. The design is nice and it is all-around a very nice hotel.
Reviewed January 27, 2015