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Excellent 8.3
Based on 5698 reviews

Recent customer comments

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Excellent



based on 5698 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.2
  • Location 9.3
  • Room Comfort/Standard 8.5
  • Service 8.3
  • Value for Money 7.2
  • Food/Dining 7.8

Allison K.
United Kingdom
July 12, 2016
As expected
Good overnight stay before long haul flight with small children. However, I feel a convenience store in hotel would help families with small children better as had to trek over to the airport just to get a few bits and bobs such as nappies which we ran out of on the trip!

Apphon P.
Australia
July 12, 2016
Staffs and services
This hotel is good location and safe my time a lot location is very good, cleanliness and very convenient when need to catch airport link. Everything are very good really empress.

Timothy H.
Australia
July 06, 2016
Quick overnight
Really good and very convenient.

Richard M.
Australia
July 06, 2016
Very convenient for a stopover
What a great thing to get through customs in Bangkok and be in the hotel room within 30 minutes. It's exactly what you need from an airport hotel.

Pui P.
Hong Kong
July 06, 2016
Generally it's ok but disappointed for the breakfast!!
The breakfast was having very limited choices!!! Juices always not refill even after you told the staff. The high chair was oily and sticky! The chairs and table are dirty but the occupancy of the breakfast was not full so it was really disappointing! But something I really want to praise is the willingness to help and friendliness of the recption are excellent!! The bell service especially when I check-out are exceptionally excellent because they are so detail minded that they knew I'm going to pick up my car at the airport so they told the driver to drop me at the arrival level and the driver are also very attentive and caring that he exactly drop me at the car pick up location points instead of just somewhere at the arrival hall. Thumb up for the bell service, driver and the receptionists!!

John C.
Australia
July 04, 2016
Great for short stay
Ideal for a short stay

martin C.
United States
July 04, 2016
room
very convenient

James C.
United States
July 01, 2016
Convenient and great value
This was selected because of it location adjacent to Bangkok Airport. It was much better than expected. It truly is a nice place to stay.

Philip B.
Australia
July 01, 2016
Good airport hotel
Have stayed here many times - there is usual price premium for location ( which is great ) . Food and drinks in Square/ Sala Thai is overpriced and not of standard expected . However facilities good and staff pleasant , as usual

Charlotte B.
Australia
June 30, 2016
Excellent staff
The staff were friendly and hospitable which was especially nice for me as I was travelling alone. The hotel was very well presented and the food and drinks were great.