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Recent customer comments

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Very good



based on 2758 reviews
  • Hotel Condition/Cleanliness 7.5
  • Facilities 6.4
  • Location 8.0
  • Room Comfort/Standard 7.5
  • Service 7.5
  • Value for Money 7.9
  • Food/Dining 7.0

Tay M.
Singapore
June 14, 2016
Value for Money
Good location

WINSTON T.
Singapore
May 27, 2016
Decent Stay
Location, clean room and friendly staff.

Richard L.
Malaysia
May 25, 2016
Goodness
The price is normal

Boon L.
Malaysia
May 24, 2016
Feedback
Toilet facilities need to be maintained, the drainage line need to repair.

Looi S.
Malaysia
May 20, 2016
Congestion
The hotel seems to be undertaking a strategy of accepting way too many tourist groups. As a result, its chaotic, common toilet is dirty, noisy and even the lounge/waiting area is turned into dining. Totally lack of privacy, comfort and cosiness. Moreover the air cond at the reception area is not working. Daily water ration also not consistently provided and the coffee mugs are not cleaned well with marks.

Kok Y.
Malaysia
May 17, 2016
Convenient location
Great location to public transportation, food and shopping.

Xinchang L.
Singapore
May 07, 2016
Value for money
Pleasant location, friendly staff, value for money.

hing L.
Hong Kong
May 04, 2016
Reasonable price
A bit old but acceptably tidy. A lot of Chinese tour but didn't bothered me.

LEE K.
Singapore
April 30, 2016
Noisy
Booked a studio room. During check in was given a studio but aircon was spoilt. Being transfer to a normal room. Feeling disappointed. They cater too much of China travellers superd noisy. And staff misunderstand we are from China too and give us attitude

Yit L.
Malaysia
April 28, 2016
Palazzo Hotel
Value for money