arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Recent customer comments

Filter by traveler type

based on 2604 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 7.9
  • Location 8.5
  • Room Comfort/Standard 8.6
  • Service 8.7
  • Value for Money 8.4
  • Food/Dining 7.4

6.3 Tri N.
June 08, 2014
Alright, but no impression left
Central location, reasonably priced, helpful staff
Pretty convenient and comfy, but nothing beyond that though

8 arnaud L.
June 08, 2014
shopping sightseeing
comfort friendlyness

9.7 chris N.
June 07, 2014
The Hidden Gem of Sukhumvit
1. Staff - Exceptional customer service and care 2. Hotel - Every amenity you need for an amazing stay 3. Great Location - centrally located
Simply put this hotel knows their stuff! From arrival to departure the service I experienced was top notch. The staff at the front desk were always helpful and friendly. The concierges were resourceful and were able to get the small things that I needed done (bookings, transportation, advice on areas to go, etc). The restaurant and bar staff were fun and easy to deal with and extremely professional. The hotel itself is contemporary and clean and has everything you could want. It is really a comfortable place to stay with a great vibe. The really cater to their guests with different promotions from the restaurant and the bar to really make your stay that much more meaningful and enjoyable. If I could say one thing that they could improve on (and please note this is being extremely picky...) I happened to stay during the time of the military coup (when the country was taken over). During that time there was a curfew imposed on everyone in the city (10pm). As everything closed down, it would have been nice to have the hotel be quick to go above and beyond and offer something at the hotel during that time. If people have to be back to their place of residence, it only makes sense for a hotel to capitalize on this and keep customers happy. Again, this is being extremely picky... I have nothing but fond memories of this hotel and will surely go back and would not hesitate recommending it to anyone. Thank you for a great experience.

9 John B.
United States
June 07, 2014
Very Nice Hotel
location, room comfort and cleanliness, and friendly staff
Our recent stay was very nice. We always stay at this hotel because we like the location, that it's on a quiet street, that the hotel is not too big, and that the staff is very helpful and friendly.

8.7 Barry M.
June 05, 2014
Very convenient & enjoyable
Location Price & Staff Service
Excellent place - I liked it very much

9.3 Martin J.
June 05, 2014
Clean, good service and very nice rooms.
No problems at all with 2 stays there. Very nice hotel with good facilities and friendly staff.

4 Desmond K.
June 03, 2014
Big disappointment
Location, Shopping, easy to travel around.
It was a big disappointment once I reach the hotel, the front desk staff serve with no smile and it seems I given them lots of trouble, when I go to the room I thought I book a room with king size bed. Yap it was but a king size bed frame with 2 super single mattress join together and hold up with mattress cover. When sleep u will feel very uncomfortable as centre of the 2 mattress were hard and u will tense to only sleep 1 of the mattress. I did call n told the front desk and they just entertain n forget about it. I will not recommend to my business friend and will not beck to stay this hotel ever again. DISAPPOINTED. .

7.7 Stephen B.
June 03, 2014
It was quiet, well positioned with plenty to do around, if you know where to go!
Very, very good!

7.7 Oleg K.
May 31, 2014
nice place, good wifi, soft bed
stylish, cosy, pleasant
Nice rooms, good wifi speed, very soft beds (liked it so much), Great location. Recommend.

5.3 Jeffrey P.
May 31, 2014
Not bad , but had no hot water for the duration
Average. Lack of hot water was not acceptable for an alleged 3 star plus hotel...