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Excellent 8.6
Based on 5301 reviews

Recent customer comments

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Excellent



based on 5301 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.5
  • Location 9.3
  • Room Comfort/Standard 8.7
  • Service 8.7
  • Value for Money 8.2
  • Food/Dining 8.1

Jacqueline L.
Singapore
December 28, 2014
Great place to stay with kids!
Proximity to food courts, shopping and good service
Our stay with our three young children was fantastic! Loved the fact that the hotel offered each of us a refreshing drink of pineapple and ginger as we were checking-in! The staff were also friendly and informative. They also happily accommodated our request for inter-connecting rooms - with 1 king size bed in one room and 2 double beds in another. If you have young children, this is the hotel to stay in since you can do your shopping in MBK, which is connected to the hotel lobby, and when the kiddos are exhausted - lug shopping bags and children back to the hotel room to rest as it's a really short distance from it!!!

Lily A.
Malaysia
December 28, 2014
Staffs need to be more efficient at the Rception
Comfort of room and location
Fabulous

Yeo C.
Singapore
December 27, 2014
Check in and out very slow
Clean , near shopping and staff friendly
Normal and nothing special for repeat customer coming back

TAN P.
Singapore
December 27, 2014
Good Location, Great Restaurants & gym
Kongju Restaurant, Helpful bellboy & efficient check-in staff
The room was clean & comfortable. Many types of pillows & bolster. Convenient link to MBK Shopping Center.

Paul M.
Australia
December 26, 2014
Professional experience
Location, friendliness and amenities
Wonderful, third time at hotel and not my last. Very relaxing and comfortable.

Cherie T.
Singapore
December 26, 2014
Value for money
It's clean n service good
Value for money

Kian A.
Singapore
December 26, 2014
Comfort & Luxury hotel in downtown Bangkok
located on top of MBK shopping mall, easy walking distance to few popular shopping hub
During holidays season, it was very packed and crowded with people during breakfast. Most of the foods finished and does not refresh immediately. Other than this, it is a great located hotel in Pathuwan, easy walking distance to MBK shopping mall, Siam Square, Siam Discovery and restaurant nearby. The room is spacious, clean and comfortable. Tasted a very delicious vermicelli dishes in Ping Restaurant in the hotel.

Pak L.
Singapore
December 25, 2014
excellent
Excellent
Also excellent and everything good, services very good especially the front desk staff arranging of transportation

Joanna D.
Brunei Darussalam
December 25, 2014
Family trip of late December 2014 good and bad
1. Location in city and to MBK 2. The buffet breakfast (at times) 3. The standard of rooms compared to most nearby.
This time around it was mixed good and bad, with good being generally overall, and bad in terms of staff and their service, especially when they couldn't provide halal alternatives for food I couldn't eat (which was the opposite to what was stated on a sign the hotel put at the buffet).

Jonathan B.
Mexico
December 24, 2014
Great place :)
Great staff, location and hotel!
Excelent place to stay!