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Excellent 8.6
Based on 5335 reviews

Verified traveler reviews

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based on 5335 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.6
  • Location 9.3
  • Room Comfort/Standard 8.7
  • Service 8.7
  • Value for Money 8.2
  • Food/Dining 8.1
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John T. from Singapore
Business travelers
Stayed one night in October 2015
fantastic hotel
everything about this hotel is good.....
Reviewed August 16, 2016

Geok T. from Singapore
Stayed 3 nights in August 2016
Excellent service, friendly and responsive staff
Extremely conveniently located right next to MBK. Check-in was a breeze with luggage sent straight to the room. Room is very spacious and comfortable. Very efficient bell boys that are always at their 100% to assist with getting taxis to wherever we wanted to go. Will most definitely stay here again.
Reviewed August 13, 2016

Yee S. from Myanmar
Stayed 2 nights in May 2016
clean,convenient and very spacious room
Clean and very spacious room
Reviewed August 09, 2016

TAYALAN L. from Singapore
Business travelers
Stayed 2 nights in August 2016
Poor service
Dont know how to handle customer in lounge poor service.
Reviewed August 05, 2016

LOH W. from Singapore
Business travelers
Stayed one night in August 2016
good location
nice staff and good location but only very slow check in
Reviewed August 03, 2016

Maria D. from Australia
Stayed 2 nights in July 2016
Highly recommend
Reviewed August 02, 2016

Maria R. from Philippines
Families with older children
Stayed 3 nights in July 2016
Nice facilities and staff
Concerned on our well being. Always ready to help
Reviewed August 02, 2016

Annie L. from Singapore
Families with older children
Stayed 3 nights in July 2016
Comfortable stay
Good location, spacious room. Pleasant stay
Reviewed August 02, 2016

XP A. from Singapore
Families with young children
Stayed 3 nights in June 2016
Good location
Good location, near the BTR and shopping
Reviewed August 01, 2016

TIM L. from Hong Kong
Families with older children
Stayed 3 nights in July 2016
Value for money
Have stayed here for 3 consecutive summer vacation. What attracted me to stay again before was its direct connection to Sism Discovery linking to Siam Centre and Siam Paragon. Also, it's pool/jucuzzine and breakfast. Quite disappointed this time that direct access to Siam Discovery was confirmed no longer exists. We had to go down to the street floor. This is annoying as air pollution is really serious. Also, we have to get prepared for bad weather. Other than this, housekeeping service was worse than before. Of course, it is time for room renovation as the interior is getting deteriorating. Anyway, it is still a hotel worth for recommendation. Staff in general (except housekeeping) are nice and helpful. The facilities of gym, pool, jucuzzine are far much comprehensive and of higher standard than many other 5-star hotels. However, non-existence of direct access to Siam Discovery is a key concern to our family, and we probably will opt for other hotels next time.
Reviewed July 28, 2016