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Agoda Verified Reviews

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Exceptional



based on 851 reviews
  • Hotel Condition/Cleanliness 9.5
  • Facilities 9.3
  • Location 8.8
  • Room Comfort/Standard 9.3
  • Service 9.4
  • Value for Money 8.8
  • Food/Dining 8.8

9.3 Antoimette P.
United Kingdom
June 21, 2014
Luxuirious hotel with amazing staff
Delightful, helpful satff who really care about giving you a splendid stay

9 Pierre L.
Canada
June 10, 2014
Great business hotel with superb pool .
Pool, river view, rooms
Pleasant location, great pool and attentive staff.

8.7 CHANTRA V.
Thailand
May 21, 2014
Luxury rooms and services
restaurant, room, service
I'm very happy to stayed a nigh in Peninsula. The room and service was excellent with a very nice restaurant.

7 Samsivath K.
Laos
May 07, 2014
Good
High speed internet, Business, garden
Good

9.3 Shalli B.
India
April 29, 2014
my stay was excellent at the hotel..nice location,
room, comfort, location
Me n my husband completely enjoyed our stay at the hotel. Good Riverside location with beautiful view

9.7 Julia S.
Australia
April 24, 2014
Amazing and enjoyable stay
comfortable, attention to detail, quality
I loved staying here, as I knew I would. This is my first time to sleep here, I have been to the restaurant previously. Excellent staff service, pleasant, attentive and thoughtful. Our room was large and comfortable, there was a tv able to be watched from the bathtub and the beds were soft and sleep inducing. I would definitely go back

5.7 Rita K.
China
April 01, 2014
a little bit far
a little bit far

9.3 delbert S.
United States
March 29, 2014
the very best in my 65 years
staff, cleanliness, gardens
Memorable attention to details impeccable and service was the very best.

8 kimika K.
Japan
February 10, 2014
relax stay in river side
quiet romantic and location
we travel for Chinese new year with family. It was pleasure trip as they had special Chinese new year activity. breakfast is buffet style in chaopraya riverside. also swimming pool is very nice.

8.3 Leigh H.
United Kingdom
January 26, 2014
Great as usual with a few observations and minor d
The rooms the view the staff and overall quality.
Stayed here many times. I think the staff think I may be a jinx as there is always a protest or something going on so it is usually close to empty when I stay here! I found no movies on the TV which was odd but you can borrow, for free, a limited selection of DVD's in the business centre. I can only think this is so they can remove the porn form online movie selection and as a lot of families stay at the Pen that is perhaps a good thing, certainly didn't bother me but it is strange for a full blown five star Hotel. The hairdressing salon has gone which is a surprise and a negative I think if your lady wants her hair washed and styed, maybe there was not enough business to justify it anymore but it is a shame. We went through the usual room bill being converted into Thai Bhat when you check out at the rate that suits the Hotel. This is annoying especially when you ask for your bill to be in USD as they are advertised. I got sick of the Landmark doing this as well as the +7% +10% but in the way that is advantageous to the Hotel. I don't expect it at the Peninsula nor do I need to waste the time or have the stress when checking out to have my bill made up twice when I have called down and asked for my bill to be in USD. It is a thinly veiled con to squeeze just that bit more out of you as if you are stupid or won't cause a fuss and it spoils the experience, please stop it.